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voicemail

Geranium40 · 2018-02-14 13:36:35

I am on the Simplicity plan and want to the facility for callers to leave a message. But i keep being told I do not have enough credit to do this. Is this not a free facility with Eir?

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14-02-2018 2:36pm

#1

Geranium40

Registered Users Posts: 67 ✭✭

Join Date: August 2009

Posts: 50

I am on the Simplicity plan and want to the facility for callers to leave a message. But i keep being told I do not have enough credit to do this. Is this not a free facility with Eir?

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#2 14-02-2018 2:53pm
eir: Tracey

Closed Accounts Posts: 2,136 ✭✭✭

Join Date: September 2015

Posts: 2127

Geranium40 wrote: »

I am on the Simplicity plan and want to the facility for callers to leave a message. But i keep being told I do not have enough credit to do this. Is this not a free facility with Eir?

Hi Geranium40,

Thanks for contacting us here.

The voicemail service is not a free service on a PrePay account I'm afraid, you would need to have credit to do this.

Thanks

Tracey

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