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Procedure to cancel a Meteor (now Eir) mobile broadband account?

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  • 14-02-2018 4:57pm
    #1
    [Deleted User]
    Posts: 0 ✭


    Hi,

    what is the procedure to cancel a legacy Meteor (now Eir) mobile broadband account? It's one of the those Heanet accounts available to staff and students of 3rd level colleges.

    Thank you.


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  • Options
    #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Deleted User wrote: »
    Hi,

    what is the procedure to cancel a legacy Meteor (now Eir) mobile broadband account? It's one of the those Heanet accounts available to staff and students of 3rd level colleges.

    Thank you.
    Hi Deleted User,

    Thanks for contacting us here.

    In order to cancel your bill pay contract and change to prepay, you will need to give us 30 days cancellation notice. Please call our customer support team on  1901 option 4 and they will be happy to assist you there.

    Thanks

    Thomas


  • Options
    #3
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Thomas,

    I wish to close the account completely.  Just follow the same procedure?

    Thank you.


  • Options
    #4
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Deleted User wrote: »
    Thomas,

    I wish to close the account completely.  Just follow the same procedure?

    Thank you.
    Apologies, it would be the same procedure.

    Thanks

    Thomas


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