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Changing from bill to PAYG due to contract change

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  • 15-02-2018 1:43pm
    #1
    Bugg
    Registered Users Posts: 400 ✭✭


    Hi, I have two bill phones under the one account and I received a letter for each of them stating that my bill will be increasing by €5 for each, so it's a €10 increase for me overall.

    The letter states that I can withdraw from my contract for both without any penalty. One phone is 11 months into the contract, the other is 18 months.

    If I request to cancel the contract on both, will they be immediately switched to PAYG? Is there also anything else I should be aware of?

    Thanks


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  • Options
    #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Bugg wrote: »
    Hi, I have two bill phones under the one account and I received a letter for each of them stating that my bill will be increasing by €5 for each, so it's a €10 increase for me overall.

    The letter states that I can withdraw from my contract for both without any penalty. One phone is 11 months into the contract, the other is 18 months.

    If I request to cancel the contract on both, will they be immediately switched to PAYG? Is there also anything else I should be aware of?

    Thanks
    Hi Bugg ,

    Thanks for getting in touch with us here.

    I would recommend contacting our support team on 1901, they have a designated team set up for speaking with customers in relation to the price increase.

    Thanks

    Thomas


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