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Cashback problem

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  • 19-02-2018 12:25pm
    #1
    mikep
    Registered Users Posts: 934 ✭✭✭


    Hi
    I have been trying to enter the redemption code with the account no and phone number, all were entered correctly but I kept getting an email saying the details were invalid.
    I have now recieved an email stating that I have exceeded the maximum no. of times to redeem the code..

    Can you help??

    Rgds

    Mike


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  • Options
    #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    mikep wrote: »
    Hi
    I have been trying to enter the redemption code with the account no and phone number, all were entered correctly but I kept getting an email saying the details were invalid.
    I have now recieved an email stating that I have exceeded the maximum no. of times to redeem the code..

    Can you help??

    Rgds

    Mike
    Hi mikep, 

    Thanks for getting in touch with us here. 

    I'm sorry to hear about the issues you are having with your code. Feel free to PM me your account details and existing code details and I'll have a look into this for you. 

    Thanks 

    Tracey 


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