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Unable to access account, error received when trying to reset password

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  • 26-02-2018 1:32pm
    #1
    Lord Nikon
    Registered Users Posts: 3,610 ✭✭✭


    Hi,
    I am trying to access my account, and my password didn't work. So, i tried to do a password reset, but unfortunately an error occurs when trying to reset it.
    Please advise.


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    #2
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi Lord Nikon,

    Thank you for getting in touch.

    We have not been made aware of a broad issue in this regard, so we would require the relevant Electric Ireland account details.

    If you private message us the Electric Ireland account number in question, state that you are the account-holder and confirm your name, address, date of birth and email, we will assist you further as soon as possible.

    Thanks,
    Una


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