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Not happy with roof repair

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  • 27-02-2018 11:09pm
    #1
    ianohare
    Registered Users Posts: 14 ✭


    I got a leak fixed last year on the roof. The leak has come back and every time I ring the roofer, he says he'll come out and then makes up excuses not to. This is getting very irritating and I was wondering is there an ombudsman or state body that I can complain to or even threaten to complain to? I've checked the roofer's website and he doesnt seem to be part of any organisation I can refer him to.


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    #2
    coylemj
    Registered Users Posts: 25,457 ✭✭✭✭coylemj


    Forget about complaining to anyone. Even if he belonged to some organisation, the only sanction they would have would be to expel him and you didn't check that he was a member of any such organisation before you engaged him so what difference would it make to his business?

    You really have learned nothing if you expect him to come back to patch up his own defective and shoddy workmanship.

    Get a different roofer.


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    #3
    dudara
    Registered Users Posts: 33,518 ✭✭✭✭dudara


    What was the value of the work done?


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    #4
    the_pen_turner
    Registered Users Posts: 7,515 ✭✭✭the_pen_turner


    what work was done and what warranty was offered.


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    #5
    CeilingFly
    Closed Accounts Posts: 3,378 ✭✭✭CeilingFly


    If the value of getting it repaired is under €2,000, then the small claims court is the easiest and quickest solution. Even if they were a member of a group, any complaint would be fled under 'BIN' as these groups are dependent on fees paid by members.
    https://www.ccpc.ie/consumers/how-to-complain/small-claims-procedure/


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