Priority Client for Medical reasons - how to get on the list

Smythz

Hi, my dad is 24 hours a day dependent on oxygen.  How can his address be put on the emergency list in case of outages during the storm? Thanks

Electric Ireland: Brige B

Hi there,

Thanks for your message.

We currently have limited accessibility due to the Red Alert weather warning. As such, we are limited in what we can help with, but will do what we can to assist you with your query.

In order for us to look into this, could you please send us a private message with your fathers name, your full name, the address of the property, your contact information, and the MPRN of the property.

We would recommend that should you require this type of information updated in future, that this be completed as far in advance as possible to ensure that it is updated correctly.

If you have any questions in the meantime, please let us know.

Thanks,
Brige

Smythz

Electric Ireland: Brige wrote: »

Hi there,

Thanks for your message.

We currently have limited accessibility due to the Red Alert weather warning. As such, we are limited in what we can help with, but will do what we can to assist you with your query.

In order for us to look into this, could you please send us a private message with your fathers name, your full name, the address of the property, your contact information, and the MPRN of the property.

We would recommend that should you require this type of information updated in future, that this be completed as far in advance as possible to ensure that it is updated correctly.

If you have any questions in the meantime, please let us know.

Thanks,
Brige

Thanks Brige
I sent a PM.  What do I do if the power goes.  He can't breath for even 30 seconds without the machine which runs solely on Electricity

Doylers

Smythz wrote: »

Electric Ireland: Brige wrote: »

Hi there,

Thanks for your message.

We currently have limited accessibility due to the Red Alert weather warning. As such, we are limited in what we can help with, but will do what we can to assist you with your query.

In order for us to look into this, could you please send us a private message with your fathers name, your full name, the address of the property, your contact information, and the MPRN of the property.

We would recommend that should you require this type of information updated in future, that this be completed as far in advance as possible to ensure that it is updated correctly.

If you have any questions in the meantime, please let us know.

Thanks,
Brige

Thanks Brige
I sent a PM.  What do I do if the power goes.  He can't breath for even 30 seconds without the machine which runs solely on Electricity

If he were my father i'd have one of these connected to the machine https://www.amazon.co.uk/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=ups cover you for brown outs and power cuts. I have the the cyberpower 1000va for my server, hasn't failed on my once in 3 years

Electric Ireland: Una

Hi Smythz,

Thanks for your message.

We have passed the customer details to be added to the ESB Networks priority list.

Regards,
Una

Smythz

Electric Ireland: Una wrote: »

Hi Smythz,

Thanks for your message.

We have passed the customer details to be added to the ESB Networks priority list.

Regards,
Una

Thanks