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Our call centres curently closed due to Red Alert weather warnings

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  • 01-03-2018 11:15am
    #1
    eir: Tony
    Closed Accounts Posts: 157 ✭✭


    [font=GT-Walsheim-Regular, Arial]To all eir customers,[/font]
    [font=GT-Walsheim-Regular, Arial] [/font]
    [font=GT-Walsheim-Regular, Arial]Due to current Red Alert weather warnings, our call centres and Retail stores will remain closed today, Thursday, March 01.[/font]
    [font=GT-Walsheim-Regular, Arial]We have been advised that conditions are expected to deteriorate further throughout the day and overnight and into Friday and this is likely to impact our centres tomorrow also. We will continue to update you on any developments here.[/font]
    [font=GT-Walsheim-Regular, Arial]Webchat services remain open and available to customers, offering online Technical Support, Customer Care and Mobile and Broadband services.[/font]
    [font=GT-Walsheim-Regular, Arial]Our dangerous plant line will remain staffed as normal [/font]
    [font=GT-Walsheim-Regular, Arial]If you do need to speak with an agent you can chat online with our Sales and Support teams here and they can deal with your query.[/font]
    [font=GT-Walsheim-Regular, Arial]Alternatively, you can check any account queries on My eir or log a technical issue online here or you can contact us on social media @eircare or post us to our Boards Talk to forum here.[/font]
    [font=GT-Walsheim-Regular, Arial] [/font]
    [font=GT-Walsheim-Regular, Arial]Our apologies for this inconvenience, we will resume full service as soon as possible and appreciate your patience.[/font]
    [font=GT-Walsheim-Regular, Arial] Keep safe out there.[/font]
    [font=GT-Walsheim-Regular, Arial]Eir Customer Service.[/font]


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