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Ryanair refund not working

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  • 01-03-2018 4:39pm
    #1
    Carnmore
    Registered Users Posts: 407 ✭✭


    The flight has been cancelled but the online refund application will not verify - the following message comes up:

    Unfortunately we cannot process your application for one of the following reasons:
    The customer name submitted does not match the name in the reservation check the number and re-enter


    I've checked and resubmitted multiple times to no avail.

    Any ideas?


Comments

  • Options
    #2
    endacl
    Registered Users Posts: 22,300 ✭✭✭✭endacl


    I'd say the website is snowed under.

    :pac:


  • Options
    #3
    Carnmore
    Registered Users Posts: 407 ✭✭Carnmore


    It's not crashing though


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