Which eircom/eir incoming server?

Fogmatic

Email’s working - I just need the mail server names for setting Gmail as a POP client.  (I’m helping my husband (D) to get upgraded from the old version of eircom/eir webmail to the new one, and he just needs first to still get his messages in the downtime between).

I can’t look in the computer (out of action, so using my phone).  A lot of searching of eir’s website & forums, still hasn’t confirmed the correct incoming server for either D or myself.  (And it doesn’t seem to be in email headers).

We’re both former Eircom/eir customers, both still using our eircom.net addresses (but not on the same webmail version).  In what circumstances are webmail.eircom.net or webmail.eir.ie (or something else) the correct server?  My only relevant result was a link given in one forum to a FAQ, “What are the eir email settings”  but I got ‘Page not found, and the link was dead.  (And several pages into the results for what seemed the best keywords).

I’m still also confused about the differences between the 2 webmail versions - do they have different incoming servers?  And I’ve got the vague impression that the old webmail version is POP only, and the new one IMAP only - is that correct?  

The answer’s the last bit of the jigsaw before D sends the email that sets off the migration process.  And the sooner the better (so D can log into his webmail and hopefully avoid losing his eircom.net address!).  So I’m posting before the Reps are back in case someone else out there has the answers.

eir: Tracey

Fogmatic wrote: »

Email’s working - I just need the mail server names for setting Gmail as a POP client.  (I’m helping my husband (D) to get upgraded from the old version of eircom/eir webmail to the new one, and he just needs first to still get his messages in the downtime between).

I can’t look in the computer (out of action, so using my phone).  A lot of searching of eir’s website & forums, still hasn’t confirmed the correct incoming server for either D or myself.  (And it doesn’t seem to be in email headers).

We’re both former Eircom/eir customers, both still using our eircom.net addresses (but not on the same webmail version).  In what circumstances are webmail.eircom.net or webmail.eir.ie (or something else) the correct server?  My only relevant result was a link given in one forum to a FAQ, “What are the eir email settings”  but I got ‘Page not found, and the link was dead.  (And several pages into the results for what seemed the best keywords).

I’m still also confused about the differences between the 2 webmail versions - do they have different incoming servers?  And I’ve got the vague impression that the old webmail version is POP only, and the new one IMAP only - is that correct?  

The answer’s the last bit of the jigsaw before D sends the email that sets off the migration process.  And the sooner the better (so D can log into his webmail and hopefully avoid losing his eircom.net address!).  So I’m posting before the Reps are back in case someone else out there has the answers.

Hi Fogmatic, 

I've responded to you on your other thread there now. 

Thanks 

Tracey 

Fogmatic

Thanks for your response to the other thread, Tracey.  I'm a bit confused though - not sure which info you mean that you wouldn’t be aware of from your department.  And I thought 1890260260 was for existing Eircom broadband customers?  (Broadband was never a possibility via our phone line).

Anyway, all I need now is that info re eircom/eir’s incoming servers.

Thanks!

eir: Tracey

Fogmatic wrote: »

Thanks for your response to the other thread, Tracey.  I'm a bit confused though - not sure which info you mean that you wouldn’t be aware of from your department.  And I thought 1890260260 was for existing Eircom broadband customers?  (Broadband was never a possibility via our phone line).

Anyway, all I need now is that info re eircom/eir’s incoming servers.

Thanks!

In relation to email queries, I'm afraid we are not technician support through here.

The support team have provided these incoming server details to me.

The old one is - Incoming: webmail.eircom.net

outgoing: mail1.eircom.net
ports incoming: 110
ports outgoing: 25
SSL not enabled

The new one is - zimbra enable

Incoming: webmail.eircom.net
outgoing: mail1.eircom.net
ports incoming: 110
SMTPports outgoing:25

They have also advised the incoming settings depend on what protocol the user wants to use and whether they want to use SSL for mail retrieval.

POP SSL
Server: webmail.eircom.net
Port: 995

IMAP
Server: webmail.eircom.net
Port: 143


I hope this helps.

Thanks

Tracey

Fogmatic

That was just the ticket, Tracey - thanks

eir: Tracey

Fogmatic wrote: »

That was just the ticket, Tracey - thanks

No problem at all.

Thanks 

Tracey