Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Change to package

Options
  • 05-03-2018 5:39pm
    #1
    jspuds
    Registered Users Posts: 475 ✭✭


    Hi

    I changed my package with Eir but still charged at the old price, can you please help?
    Also my Eir a/c is locked out can you please unlock.

    Thanks
    J


Comments

  • Options
    #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    jspuds wrote: »
    Hi

    I changed my package with Eir but still charged at the old price, can you please help?
    Also my Eir a/c is locked out can you please unlock.

    Thanks
    J
    Hi jspuds ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


  • Options
    #3
    jspuds
    Registered Users Posts: 475 ✭✭jspuds


    Thanks Thomas PM sent


  • Options
    #4
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    jspuds wrote: »
    Thanks Thomas PM sent
    I have received your PM and I will get back to you shortly.

    Thanks

    Thomas


Advertisement