VF PAYG "Data User Plan" 15Gb/unlimited calls/texts €20/28 days

DopeTech

WEST wrote: »

I was ported to Vodafone yesterday, do I need to top up by €20 to have the plan show up on the app? Do I need to add a ' Top up Offer'?

Do nothing yet. They will apply the offer in a day or two. In the meantime call Vodafone and they will give you a small allowance to keep you going.

corks finest

septicsac wrote: »

bromley52 wrote: »

I switched to Vodafone from Eir and so far I'm regretting it. The 4G with Eir in Douglas was much faster. Even the 4G+ was about 20% fast wirh Eir.
Iv been to Skibbereen and Waterville and Vodafone was patchy where as Eir was good. The one area of the country Iv been to where Eir was crap was the extreme south east around Our Lady''s Island.

Opposite for me, my VF 3g is faster than the so called 4g I had with eir and the customer service is far superior with VF

Same here, VF customer care for me great compared to the shambolic eir (so called customer care) and calls/data fab,I've 4G always,even last night in belgooly,a noted black spot for data etc,I had H,H+, with TM no signal,ID no signal (data) so as long as this offer lasts I'm staying with VF,their care team actually listens,even gave me a call back,never ever known with eir

leex

My 4G data is not working. I contacted Customer care through chat who supposedly made changes and asked me to reboot. Still only seeing a "H" at top of screen. Is there anything I can manually change/check on my phone?

WayneEnterprise

leex wrote: »

My 4G data is not working. I contacted Customer care through chat who supposedly made changes and asked me to reboot. Still only seeing a "H" at top of screen. Is there anything I can manually change/check on my phone?

Same happened me. First support guy said he "refreshed my settings" and to reboot, but nothing happened.

Rang back and got a different guy and he said my account wasn't provisioned for 4G. He made the change and 4G popped up straight away without need to reboot.

What phone are you using - could possibly be disabled on the handset too.

leex

WayneEnterprise wrote: »

Same happened me. First support guy said he "refreshed my settings" and to reboot, but nothing happened.

Rang back and got a different guy and he said my account wasn't provisioned for 4G. He made the change and 4G popped up straight away without need to reboot.

What phone are you using - could possibly be disabled on the handset too.

Got sorted with 2nd support person. Seeing 4G now.

leex

Sir Dosser wrote: »

Do nothing yet. They will apply the offer in a day or two. In the meantime call Vodafone and they will give you a small allowance to keep you going.

Same number as sales but choose option 1?

(I tried online chat but they werent aware of the offer)

Mr Moon

leex wrote: »

Same number as sales but choose option 1?

(I tried online chat but they werent aware of the offer)

Call 1747 customer services.

leex

Mr Moon wrote: »

Call 1747 customer services.

That did the trick. When I mentioned the "Data User Plan", they said this was likely a "Sales offer" and would take 24-48 hours to appear in offer list.

I asked what I could do while I was waiting for this to appear and they added 1GB, 100mins and 100 texts to my account.

I had already received 20gb of data free through the Freebie section of the Vodafone app so this will keep me going for the moment.

Thanks to all for your help here.

Sesame

I've just moved to Vodafone payg. Would I have to leave again and try to come back to get this?
Is it a lot of effort? It sounds like a better deal that what I have.

honda boi

leex wrote: »

That did the trick. When I mentioned the "Data User Plan", they said this was likely a "Sales offer" and would take 24-48 hours to appear in offer list.

I asked what I could do while I was waiting for this to appear and they added 1GB, 100mins and 100 texts to my account.

I had already received 20gb of data free through the Freebie section of the Vodafone app so this will keep me going for the moment.

Thanks to all for your help here.

Does the 20gb of data you got have an expiry date on it or does it only run out when its used?

DopeTech

honda boi wrote: »

Does the 20gb of data you got have an expiry date on it or does it only run out when its used?

1 month

Surfn

i was sent a blank sim because i wanted to keep my old number i had with 48months, phone says sim not provisioned mm#2

WayneEnterprise

Surfn wrote: »

i was sent a blank sim because i wanted to keep my old number i had with 48months, phone says sim not provisioned mm#2

As many have noted above, porting your number to the blank SIM can take a few days. For some it has taken 24 hours, but in my case took 10 days, so just keep the vodafone SIM on you until coverage goes on your old 48 SIM.

Surfn

WayneEnterprise wrote: »

As many have noted above, porting your number to the blank SIM can take a few days. For some it has taken 24 hours, but in my case took 10 days, so just keep the vodafone SIM on you until coverage goes on your old 48 SIM.

cheers m8

deep1

Was a Vodafone customer till last week and was paying 60€ for same plan, anyhow ported to Eir and now back to Vodafone.
1. Called yesterday , sim was posted
2. Today received sim and got a message around 5 pm that port is in process and lost data connectivity straightaway.
3. I still have signal and can make calls but no data, rang Vodafone and they said port is in process.

Any one had similar issue where they were left without data for number of hours?
Thanks

corks finest

deep1 wrote: »

Was a Vodafone customer till last week and was paying 60€ for same plan, anyhow ported to Eir and now back to Vodafone.
1. Called yesterday , sim was posted
2. Today received sim and got a message around 5 pm that port is in process and lost data connectivity straightaway.
3. I still have signal and can make calls but no data, rang Vodafone and they said port is in process.

Any one had similar issue where they were left without data for number of hours?
Thanks

All normal

corks finest

corks finest wrote: »

deep1 wrote: »

Was a Vodafone customer till last week and was paying 60€ for same plan, anyhow ported to Eir and now back to Vodafone.
1. Called yesterday , sim was posted
2. Today received sim and got a message around 5 pm that port is in process and lost data connectivity straightaway.
3. I still have signal and can make calls but no data, rang Vodafone and they said port is in process.

Any one had similar issue where they were left without data for number of hours?
Thanks

All normal

Takes a bit of time

deep1

corks finest wrote: »

Takes a bit of time

Thanks, port is completed but first they couldnt find me in the system , sales must have added some diff name to my account.
Once that was sorted now they can’t apply credit as system is down now 😔

Waiting for call back.

corks finest

deep1 wrote: »

corks finest wrote: »

Takes a bit of time

Thanks, port is completed but first they couldnt find me in the system , sales must have added some diff name to my account.
Once that was sorted now they can’t apply credit as system is down now 😔

Waiting for call back.

Took them a few days to call me back

Stiro05

I switched a different number a few months back and got 20gb on the app straight away. This time im waiting for plan to become active and they given me some allowance, but no free 20gb. Do you think I will get it, or do I need to contact them?

corks finest

Stiro05 wrote: »

I switched a different number a few months back and got 20gb on the app straight away. This time im waiting for plan to become active and they given me some allowance, but no free 20gb. Do you think I will get it, or do I need to contact them?

Yes u will definitely get it,took them a few days to give me mine

kevin306

Can anyone give a brief synopsis of what the deal is and how to avail of it. Rather then going through the posts (apologies for my laziness). I read the first page but it wasn't clear if this is for current vodafone customers or not. I'm with eir at the minute. My deal is very good but the signal is shocking.

honda boi

kevin306 wrote: »

Can anyone give a brief synopsis of what the deal is and how to avail of it. Rather then going through the posts (apologies for my laziness). I read the first page but it wasn't clear if this is for current vodafone customers or not. I'm with eir at the minute. My deal is very good but the signal is shocking.

Top up by €20 every month gets you 15gb data and unlimited texts to anyone.
You keep the €20 credit and use either €5 to get 100 minutes or €15 to get unlimited calls .
So you either have €5 or €15 left in your account each month to use on whatever.
Number is 1800 595 595 then press option 2.
Hopefully Get someone from northern Ireland and just ask for the data user plan.
Job done

GY A1

Thanks
Anyone one already on pay as go Vodafone switch to this.
:-)

honda boi wrote: »

Top up by €20 every month gets you 15gb data and unlimited texts to anyone.
You keep the €20 credit and use either €5 to get 100 minutes or €15 to get unlimited calls .
So you either have €5 or €15 left in your account each month to use on whatever.
Number is 1800 595 595 then press option 2.
Hopefully Get someone from northern Ireland and just ask for the data user plan.
Job done

Ah-Watch

No. They wont allow you to switch to it. Its port in only. Loads of people have tried customer care and that phone number and you can only get it by porting in, not being an existing customer

Stiro05

corks finest wrote: »

Yes u will definitely get it,took them a few days to give me mine

thanks corks finest. Hopefully it wont take long for them to activate the plan so I can top up:)

corks finest

Stiro05 wrote: »

corks finest wrote: »

Yes u will definitely get it,took them a few days to give me mine

thanks corks finest. Hopefully it wont take long for them to activate the plan so I can top up:)

Hope so bud

Surfn

ported over now, took about 24 hours, i see a balance of €10.50 on the app.
what do i do now, do i need to top up or just wait for this offer to appear on the app.
thanks

honda boi

Surfn wrote: »

ported over now, took about 24 hours, i see a balance of €10.50 on the app.
what do i do now, do i need to top up or just wait for this offer to appear on the app.
thanks

Just wait it will come.
Give them a call and they,ll give you minutes and texts and some data to tide you over till it activate.
Although my balance was 10.50€ when I registered before calling them and when I received an allowance to tie me over it went down to €8.50 ,that happen to anyone else?

corks finest

Surfn wrote: »

ported over now, took about 24 hours, i see a balance of €10.50 on the app.
what do i do now, do i need to top up or just wait for this offer to appear on the app.
thanks

Wait

corks finest

Surfn wrote: »

ported over now, took about 24 hours, i see a balance of €10.50 on the app.
what do i do now, do i need to top up or just wait for this offer to appear on the app.
thanks

Wait

Surfn

honda boi wrote: »

Just wait it will come.
Give them a call and they,ll give you minutes and texts and some data to tide you over till it activate.
Although my balance was 10.50€ when I registered before calling them and when I received an allowance to tie me over it went down to €8.50 ,that happen to anyone else?

yeh i seen mine is now the same €8.51 on mine. i wonder why that is

Hugo_Whoriskey

Rang VF on Monday and signed up, sim arrived Tuesday morning and port happened Tuesday afternoon, very swift.
Got 200 texts, mins and 2gb of data.
Haven't gotten any credit though, seeing mentions of €10/20, any insight into this?
Thanks

donegal.

don't want to sound like an idiot , but what do you do when the sim card arrives?

deep1

donegal. wrote: »

don't want to sound like an idiot , but what do you do when the sim card arrives?

Wait for the text from Vodafone that port is in process and then wait for signal to drop and swap sim.

Ring customer care on 1747. and mentioned that it will take few days to plan to be activated and they will give some free min, txt and data.

Chat or ring again if no 4g available they will do manual refresh.

Vodafone app, freebie section, you should get 20gb free data, claim that then Wait for the offer to be activated, might take 3/4 days. mine is 2 days and still not activated. once offer is activated you should get free €20 credit too then top up as mentioned before.

I am not sure if you can wait for top up till free mins and txt are finished.

Hugo_Whoriskey

Hugo_Whoriskey wrote: »

Rang VF on Monday and signed up, sim arrived Tuesday morning and port happened Tuesday afternoon, very swift.
Got 200 texts, mins and 2gb of data.
Haven't gotten any credit though, seeing mentions of €10/20, any insight into this?
Thanks

Answering my own question here but gave them a call and they manually applied €10 credit for downloading the myvodafone app as per https://n.vodafone.ie/shop/pay-as-you-go-plans.html

Surfn

should i call 1747, my number was ported over yesterday morn and i can make calls and txts, they gave me 10.50 in credit but not signed up to offer yet as im waiting on this offer. i wonder should i wait or call, the fact they gave me 10.50 credit maybe i shouldnt

Surfn

Hugo_Whoriskey wrote: »

Answering my own question here but gave them a call and they manually applied €10 credit for downloading the myvodafone app as per https://n.vodafone.ie/shop/pay-as-you-go-plans.html

yup thats what i got

Ten Pin

yeh i seen mine is now the same €8.51 on mine. i wonder why that is

Vodafone charge 1.99 per day for any data used (up to 100MB) if a data plan is inactive. Once the plan is activated, data is taken from the allowance and not from credit.

corks finest

Ten Pin wrote: »

yeh i seen mine is now the same €8.51 on mine. i wonder why that is

Vodafone charge 1.99 per day for any data used (up to 100MB) if a data plan is inactive. Once the plan is activated, data is taken from the allowance and not from credit.

FFS have to watch my limit so

DopeTech

corks finest wrote: »

FFS have to watch my limit so

Did you call them to get some free minutes/data/texts? It's shouldn't be using your credit

deep1

Does anyone know if you have to buy add on as soon as offer is shown,
I have 20€ free credit applied and data and text and also have 200 mins from customer care so don’t need calls at the moment.
Do I need to buy add on now to keep the offer?

corks finest

deep1 wrote: »

Does anyone know if you have to buy add on as soon as offer is shown,
I have 20€ free credit applied and data and text and also have 200 mins from customer care so don’t need calls at the moment.
Do I need to buy add on now to keep the offer?

No,

corks finest

corks finest wrote: »

deep1 wrote: »

Does anyone know if you have to buy add on as soon as offer is shown,
I have 20€ free credit applied and data and text and also have 200 mins from customer care so don’t need calls at the moment.
Do I need to buy add on now to keep the offer?

No,

Download my vodaphone app,all information there

Surfn

will the offer show in my top up offer of thy app or will they just calll

deep1

corks finest wrote: »

Download my vodaphone app,all information there

Yeah have it thanks, so basically one can have 2 months free if not make many calls. That 20€ credit can be used next month to activate offer.

deep1

Surfn wrote: »

will the offer show in my top up offer of thy app or will they just calll

It will show in balance and my top up, add on etc so you can see allowance everywhere. It took exactly 48 hours for me to show after port was completed.
You will also get text.

honda boi

deep1 wrote: »

Yeah have it thanks, so basically one can have 2 months free if not make many calls. That 20€ credit can be used next month to activate offer.

As far as I know,you need to actually top up by €20 every month.
It doesn't activate by using the credit in your account.

deep1

honda boi wrote: »

As far as I know,you need to actually top up by €20 every month.
It doesn't activate by using the credit in your account.

Ah ok, makes sense. Still brilliant deal.

Surfn

ok, as i said before i have gotten the €10 credit from installing the app, do you think by calling them they will give me some data and txts aswell