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Is it possible to change or cancel a new account request?

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  • 10-03-2018 1:35pm
    #1
    XxMCRxBabyxX
    Moderators, Education Moderators Posts: 7,439 Mod ✭✭✭✭


    Hi, I just applied to set up a new joint account however I have realised that neither of us have enough proof of address for the address I put down (our new apartment). Would it be possible to change the address used in that application or to cancel that request and reapply?


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    #2
    Bank of Ireland: Darren
    Closed Accounts Posts: 991 ✭✭✭Bank of Ireland: Darren


    XxMCRxBabyxX wrote: »
    Hi, I just applied to set up a new joint account however I have realised that neither of us have enough proof of address for the address I put down (our new apartment). Would it be possible to change the address used in that application or to cancel that request and reapply?

    Hi there,

    Thanks for getting in touch us here.

    In this case I'd ask you to call our account opening team on 1890 354 454 and the advisers there will be happy to cancel the original application and you can then can either re-apply with the advisers on the phone or online.

    Thanks again,
    Darren.


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