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How long for port?

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  • 10-03-2018 8:19pm
    #1
    micks_address
    Registered Users Posts: 8,743 ✭✭✭


    Hi folks,
    Signed up this afternoon in eir shop. Porting three numbers to one account. Was told eir port over the weekend so would take max couple of hours. Nothing yet. I wonder when will the numbers port?
    Was hoping there wouldn't be follow up calls required but have feeling I might have been a bit optimistic.
    Thanks,
    Mick


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    #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    micks_address wrote: »
    Hi folks,
    Signed up this afternoon in eir shop. Porting three numbers to one account. Was told eir port over the weekend so would take max couple of hours. Nothing yet. I wonder when will the numbers port?
    Was hoping there wouldn't be follow up calls required but have feeling I might have been a bit optimistic.
    Thanks,
    Mick
    Hi micks_address, 

    Thanks for contacting us here. 

    The standard timeframe on a port order is 24 hours however if you do this over a weekend it will take longer as it working days. This should be done for you by tomorrow. 

    Thanks 

    Tracey 


  • Options
    #3
    micks_address
    Registered Users Posts: 8,743 ✭✭✭micks_address


    eir: Tracey wrote: »
    micks_address wrote: »
    Hi folks,
    Signed up this afternoon in eir shop. Porting three numbers to one account. Was told eir port over the weekend so would take max couple of hours. Nothing yet. I wonder when will the numbers port?
    Was hoping there wouldn't be follow up calls required but have feeling I might have been a bit optimistic.
    Thanks,
    Mick
    Hi micks_address, 

    Thanks for contacting us here. 

    The standard timeframe on a port order is 24 hours however if you do this over a weekend it will take longer as it working days. This should be done for you by tomorrow. 

    Thanks 

    Tracey 
    Thanks Tracey, the shop assistant must have been misinformed then? Two of the numbers ported yesterday but no sign of my own number to port yet. Can you take a look?

    Thanks,
    Mick


  • Options
    #4
    micks_address
    Registered Users Posts: 8,743 ✭✭✭micks_address


    micks_address wrote: »
    eir: Tracey wrote: »
    micks_address wrote: »
    Hi folks,
    Signed up this afternoon in eir shop. Porting three numbers to one account. Was told eir port over the weekend so would take max couple of hours. Nothing yet. I wonder when will the numbers port?
    Was hoping there wouldn't be follow up calls required but have feeling I might have been a bit optimistic.
    Thanks,
    Mick
    Hi micks_address, 

    Thanks for contacting us here. 

    The standard timeframe on a port order is 24 hours however if you do this over a weekend it will take longer as it working days. This should be done for you by tomorrow. 

    Thanks 

    Tracey 
    Thanks Tracey, the shop assistant must have been misinformed then? Two of the numbers ported yesterday but no sign of my own number to port yet. Can you take a look?

    Thanks,
    Mick
    Still no sign of port...


  • Options
    #5
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    micks_address wrote: »
    micks_address wrote: »
    eir: Tracey wrote: »
    micks_address wrote: »
    Hi folks,
    Signed up this afternoon in eir shop. Porting three numbers to one account. Was told eir port over the weekend so would take max couple of hours. Nothing yet. I wonder when will the numbers port?
    Was hoping there wouldn't be follow up calls required but have feeling I might have been a bit optimistic.
    Thanks,
    Mick
    Hi micks_address, 

    Thanks for contacting us here. 

    The standard timeframe on a port order is 24 hours however if you do this over a weekend it will take longer as it working days. This should be done for you by tomorrow. 

    Thanks 

    Tracey 
    Thanks Tracey, the shop assistant must have been misinformed then? Two of the numbers ported yesterday but no sign of my own number to port yet. Can you take a look?

    Thanks,
    Mick
    Still no sign of port...
    I'm sorry to hear this Mick. 

    The best advice I can offer would be to go back into the store to query this and see what the issue is or alternatively you can contact our customer care team on 1901 and they can assist you there. 

    Thanks

    Tracey 


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