Marks & Spencer 50% off Preview Sale

iamwhoiam

ionapaul wrote: »

I've had some amount of ordered cancelled on me so far Now trying to split everything out into single item orders and see how that goes!

I did tgat yesterday , re ordered a cancelled item as it was still available . It too was cancelled and now its pending on my account .

Mike1961

I couldn't add shirts to my basket ... even though they were showing as in stock... ah flip!!!!

Eventually got sorted ... 3 shirts ... and a top for the missus

Make that 1 shirt.... The other two were cancelled

martin101

I never got a cancelled email. I didn't get any email at all. I bought as a guess. The money is pending on my account. Should I be worried? Or will it just not go through and be refunded?

jos28

I emailed M&S because my cancelled items are currently showing up as available. Here's their response :

I am really sorry that some of your items from your order were cancelled. The warehouse cannot guarantee their stock is updated as fast as they normally do it during sales and promotions. I do apologise about that.

The items you selected are very popular items. During a 50% sale they do not last for long. The warehouse establishes a queue and a first come-first served system is put in place. I am really sorry that your order could not be fulfilled due to lack of stock. They try to update and replenish the gone stock but is not that easy.

In busy periods like this our warehouse can take up to 24 hours to update their stock. At times this Sunday they were dealing lots of orders as many customers in Ireland were sent a 50% offer. Please allow me to apologise again.

All the items sold out this weekend should be updated or will be updated in the next few hours. There are still a lot of orders awaiting dispatch from this weekend. Then you can check which items become available again the next following weeks.

I do appreciate your patience and understanding on this matter.

If you require any further information, please do not hesitate to contact us on 1800 656 641 between 07.00 - 19.00 from Monday to Sunday.

If you would like to resolve your query now and chat with our advisors, please click here between 07:00 - 19:00 Monday to Friday.

Caranica

I put 5 things in my basket yesterday but didn't check out until lunchtime today. Probably jinxing myself but no cancellation email yet

freebee23

In similar situation, placed an order for 4 items and just received an email with updated delivery order with only 1 item available. Stock still showing on the system. Can accept this over a weekend period however for this to still be occurring during a work day shows a major disregard to customers by M&S. The amount of order cancellations for this offer seems excessive when compared to some of their previous online sales.

luvlyjubbly

Had many orders cancelled the last time they did this 50% discount. Surprise surprise the items at that time were available on UK, from which I ordered without any cancellations! Might be worth a try...

cheers op. picked up a wool suit over 1/2 off with the extra 10 euro. hope that it fits now.
is there a sale in the irish shops tomorrow then also?

viv2

Just got an email from M&S letting me know about their Up to 50 % off sale. The stuff I had in my basket sunday at half price is now more expensive, why was the preview 50% but not the actual sale?? I haven't gone through with an order yet to see if everything will be available or not.

iamwhoiam

An update that might help .I ordered two jumpers online and later a mail to say one was not available .Then ordered another one jumper and later a mail to say it too was unavailable . So ordered three and only one available .My money was taken from my account for two , then at same time two amounts credited back in .So I am only now debited for one jumper which is correct .

xpletiv

Not touching this sale with a 10 foot pole with all the cancellations. Not good enough... shame, theyve some good stuff.

Caranica

Dispatch email for 100% of my order, all 5 items!

travist

xpletiv wrote: »

Not touching this sale with a 10 foot pole with all the cancellations. Not good enough... shame, theyve some good stuff.

Same here. Waste of my time, not getting my cash now.

Thirdfox

Received both of my ordered items.

50% sale is generally ok - M&S do 70% off ones though.

skeleton_boy

First time ordering from marks. A little confused by the delivery emails.

Ordered on Tuesday, 13th and got an email stating the delivery would be in store after 2pm on Friday 16th.

Received an email later on the 13th saying the order had been shipped from the UK and would be ready for collection in 2 working days, which would be today.

Does any one know if you also receive an email when the order actually arrives in store? Would suit me better to pick up my item today but don't want to waste my time if it's not going to be in until tomorrow.

Thanks

ionapaul

After approximately a dozen or so orders (mainly the same few items over and over again, in different combos and then singly), I finally have an email telling me that one of the pairs of boots I ordered was dispatched Had to go via the UK website as someone else suggested, as every one of my .ie orders were cancelled in the end.

slave1

skeleton_boy wrote: »

First time ordering from marks. A little confused by the delivery emails.

Ordered on Tuesday, 13th and got an email stating the delivery would be in store after 2pm on Friday 16th.

Received an email later on the 13th saying the order had been shipped from the UK and would be ready for collection in 2 working days, which would be today.

Does any one know if you also receive an email when the order actually arrives in store? Would suit me better to pick up my item today but don't want to waste my time if it's not going to be in until tomorrow.

Thanks

You don't receive an email when it arrives in store, if you want to save a wasted journey I'd say you'd need to phone the store in question

iamwhoiam

ionapaul wrote: »

After approximately a dozen or so orders (mainly the same few items over and over again, in different combos and then singly), I finally have an email telling me that one of the pairs of boots I ordered was dispatched Had to go via the UK website as someone else suggested, as every one of my .ie orders were cancelled in the end.

If you order from the UK site does it give an option of free pick up from Irish stores ?

iamwhoiam

I picked up my one item yesterday after three more were cancelled .Told the girl at the desk I was confused about the cancellations and she said people are saying to her all day long there .Poor show by M and S on this sale

ionapaul

iamwhoiam wrote: »

If you order from the UK site does it give an option of free pick up from Irish stores ?

Nope, had to send it to Parcel Motel. Just managed one more order there, hopefully it goes through. Even with the extra Parcel Motel cost ordering from the UK site is a lot cheaper than the Irish one.

iamwhoiam

ionapaul wrote: »

Nope, had to send it to Parcel Motel. Just managed one more order there, hopefully it goes through. Even with the extra Parcel Motel cost ordering from the UK site is a lot cheaper than the Irish one.

Thank you .

Tazium

Ordered 5 items, all delivered via express yesterday afternoon without issue. Thanks OP.

Tar.Aldarion

My order was supposed to be ready today but I have had no notification of it. Contacted support and they jsut said my order was cancelled as everything in it was out of stock, I was never even told. Great service!

Icsics

I eventually got 3 out of 10 delivered. This sale has been a PR disaster for M&S, they're getting savaged on FB

Caranica

Tazium wrote: »

Ordered 5 items, all delivered via express yesterday afternoon without issue. Thanks OP.

Got all 5 of mine today! Guess we were just lucky with what we ordered!

Captainsatnav

ordered 2 items but got an email saying one or more of the items I ordered was cancelled. Don't know if that means both are not on the way or if even they arrived as I haven't got an email saying goods are available for collection.
Anyway -email above included a code for 10%off future online purchases if anyone wants it.

Davy

Marks & Spencer 50% off-sale-preview link - not on public site till Tuesday

Code is SNEAKPEEK

The Sale discount from 12 March 2019 may be higher or lower than the Sale Preview discount.

Icsics

There'll be nothing left by Tues, most sizes gone now. I'm waiting for the email saying half the order is cancelled!

viv2

I placed a couple of orders earlier. Have learned from previous presales to order asap as things sell out very quickly and i have just got an email to say my orders will be delivered tomorrow.

torrevieja

hey Viv what code are you using i tried SNEAKPEEK says has expired or not valid with items

Cakerbaker

torrevieja wrote: »

hey Viv what code are you using i tried SNEAKPEEK says has expired or not valid with items

Did you follow the link above in Davy’s post? The code is only valid on certain items that are contained in the link above. There’s no indication on the main site of what items are included in the sale.

viv2

torrevieja wrote: »

hey Viv what code are you using i tried SNEAKPEEK says has expired or not valid with items

I get the presale emails from m&s so used that link. A couple of times it did glitch and say items not valid but i just went out of the page and back in and the discount worked. It is only on the items that link will show you though.

Thephantomsmask

The website was so bogged down with shoppers yesterday that I had 2 items gone from my cart trying to check out. The new "choose delivery date" option simply refused to load, a deliver ASAP option if no date is selected would make sense.

TheDriver

I got a lot of errors with address too. Welcone10 can't be used with it, seems one code per purchase now.

Cakerbaker

TheDriver wrote: »

I got a lot of errors with address too. Welcone10 can't be used with it, seems one code per purchase now.

Yes I had the same issue with WELCOME10. When I tried to use that it removed the 50% discount and gave me the €10 off the full price.

dhaughton99

The site has been awful since the Xmas redesign.

Davy

dhaughton99 wrote: »

The site has been awful since the Xmas redesign.

Looking at it yesterday, I found the category filters much better than it used to be on the previous site. On the old site I thought you had to scroll through hundreds of items, where now its very easy to filter one category.

One thing that is missing is a keyword after applying the filters.

cs5

Put approx 12 of the ‘baby’ items into a basket and went to checkout only to get acwarning saying 11 of the 12 items were now ‘out of stock’.

It’s a swizz! 😡

Addle

Couldn't find anything left that I wanted to buy this time unfortunately.
That's a first!

Icsics

cs5 wrote: »

Put approx 12 of the ‘baby’ items into a basket and went to checkout only to get acwarning saying 11 of the 12 items were now ‘out of stock’.

It’s a swizz! 😡

You have to be very fast with these preview sales, as in the minute I get the email get shopping!

bbari

Does the WELCOME10 not work anymore ? It seems that it doesn't work with the SNEAKPEEK anyway..

dhaughton99

bbari wrote: »

Does the WELCOME10 not work anymore ? It seems that it doesn't work with the SNEAKPEEK anyway..

I think it only now works with non discounted items. I couldn’t use it since Xmas.

Davy

Its open on the main site now. Some additional items added but some of the original items have had price increases.

https://www.marksandspencer.com/ie

TheWatcher182

plenty of stock in store (jervis Dublin). Got a mens blazer and they were adding more stock as I was there

you2008

Davy wrote: »

Its open on the main site now. Some additional items added but some of the original items have had price increases.

https://www.marksandspencer.com/ie

are they always do this? a shoe was 110 (got it 50% off at 55) now back to 70

ams

There's tons of stock on Grafton Street but its not reduced by 50% - think they'll be left with a lot of it this time.

viv2

you2008 wrote: »

are they always do this? a shoe was 110 (got it 50% off at 55) now back to 70

Its annoying. The preview sale is always 50% off but the actual sale is UP TO 50% off.

Davy

you2008 wrote: »

are they always do this? a shoe was 110 (got it 50% off at 55) now back to 70

The preview option is 50% off but they state the public sale prices may be more or less.

viv2 wrote: »

Its annoying. The preview sale is always 50% off but the actual sale is UP TO 50% off.

Sometimes the public sale is actually more depending on stock and sales. Items are often cheaper in the public sale. You can buy the item again at the cheaper price and return the original once stock permitting.