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Out of contract - Cancel time-frame

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  • 12-03-2018 10:21am
    #1
    sullydublin
    Registered Users Posts: 179 ✭✭


    Hi Guys,


    What is the notice period needed for cancelling? We are currently out of contract? 

    Thanks 


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    #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    sullydublin wrote: »
    Hi Guys,


    What is the notice period needed for cancelling? We are currently out of contract? 

    Thanks 
    Hi sullydublin, 

    Thanks for getting in touch with us today.

    The notice period for a cancellation is a 30 days period. The cancellation team on 1901 will be able to process this and advise you on all.  

    Thanks

    Tracey 


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    #3
    Shuttle666
    Registered Users Posts: 172 ✭✭Shuttle666


    sullydublin wrote: »
    Hi Guys,


    What is the notice period needed for cancelling? We are currently out of contract? 

    Thanks 
    Would advise cancelling in writing and ensuring you keep proof of postage / sent mail etc.  Too many of us here go though weeks / months of online / verbal cancellations not being actioned or acknowledged.  The Loyalty outfit get the blame for this, but as problems then continue through to ongoing bills well after the cancellation, it would appear to be a company wide-plot or gross incompetence.


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