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Eir wireless 4g Broadband

cowlick · 2018-03-15 10:37:16

I cancelled my service on 20/02/2018 for the 4g complete broadband and as a result I cannot access my eir online to see my final bill or any other of my bills and also when I try to phone I am getting cut off saying the account number and phone number is not valid. How do I get to speak to an actual person to request my…

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15-03-2018 11:37am

#1

cowlick

Registered Users Posts: 125 ✭✭

Join Date: September 2011

Posts: 103

I cancelled my service on 20/02/2018 for the 4g complete broadband and as a result I cannot access my eir online to see my final bill or any other of my bills and also when I try to phone I am getting cut off saying the account number and phone number is not valid. How do I get to speak to an actual person to request my final bill and know where I stand?

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#2 15-03-2018 3:36pm
eir: Sarah

Closed Accounts Posts: 375 ✭✭

Join Date: March 2018

Posts: 374

Hi cowlick,

Unfortunately when an account is cancelled the myeir account would also be terminated.

If you contact a member of our webchat team using the link below they will be able to confirm your balance and ensure your final bill is reissued.

https://www.eir.ie/chatnow/

Thanks,

Sarah

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