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Phone use in Mexico/USA

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  • 16-03-2018 5:10pm
    #1
    Registered Users Posts: 249 ✭✭


    Both myself and my partner have Eir business accounts and we are travelling to Mexico and the USA in the coming few days.
    Can we continue to use our phones as normal with our included roaming or are we going to be subject to horrendous charges for using our phones there?
    I can’t seem to find any answer online.
    Thanks.


Comments

  • Closed Accounts Posts: 375 ✭✭eir: Sarah


    Hi M7roadrunner,

    I have linked the standard charges below however I would recommend contacting our business solutions team on 1800 299 799 for confirmation of what applies to you as charges may vary based on the existing plan that you are on.

    https://business.eir.ie/roaming-rate/mx/

    Thanks,

    Sarah


  • Registered Users Posts: 249 ✭✭M7roadrunner


    Five days for a reply Sarah?
    Luckily I rang customer care and eventually got through to someone who was very helpful.
    Thanks for the link though.
    eir: Sarah wrote: »
    Hi M7roadrunner,

    I have linked the standard charges below however I would recommend contacting our business solutions team on 1800 299 799 for confirmation of what applies to you as charges may vary based on the existing plan that you are on.

    https://business.eir.ie/roaming-rate/mx/

    Thanks,

    Sarah


  • Closed Accounts Posts: 375 ✭✭eir: Sarah


    Hi there,

    Sincere apologies for the delay but glad to hear yo got sorted.

    Thanks,

    Sarah


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