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Why did I just an email from getmore@eir.ie?

  • 23-03-2018 3:53pm
    #1
    Ciaran_B
    Users Awaiting Email Confirmation Posts: 1,518 ✭✭✭


    Hi,

    I've just got an email from getmore@eir.ie thanking me for upgrading my service. Why? 

    I'm not an Eir customer and I've not signed up for anything. It's addressed to <name> account number <snip>.

    Please fix this. 


Comments

  • #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Ciaran_B wrote: »
    Hi,

    I've just got an email from getmore@eir.ie thanking me for upgrading my service. Why? 

    I'm not an Eir customer and I've not signed up for anything. It's addressed to <name> account number <snip>.

    Please fix this. 
    Hi Ciaran_B ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


  • #3
    Tigger007
    Registered Users Posts: 5 ✭Tigger007


    i got this email as well, about cancelling my account which i want to do , is this a true email


  • #4
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    Tigger007 wrote: »
    i got this email as well, about cancelling my account which i want to do , is this a true email
    Hi there Tigger007

    That email address is no longer valid. When did you receive this? Can you please send a screenshot?

    -Kyle


  • #5
    E_McCann
    Registered Users Posts: 1 ✭E_McCann


    Hi,

    I've also just got an email from getmore@eir.ie thanking me for upgrading my service. Why? 

    I've not signed up for anything. It's addressed to me with an account number i haven't setup?

    can someone from eir get back to me about this as i don't want to be billed for something i never asked for! 


  • #6
    Hotblack Desiato
    Registered Users, Registered Users 2 Posts: 35,741 ✭✭✭✭Hotblack Desiato


    Almost certainly phishing emails.

    Scrap the cap!



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  • #7
    gofree
    Registered Users Posts: 9 ✭gofree


    Probably a scam I would say


  • #8
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    E_McCann wrote: »
    Hi,

    I've also just got an email from getmore@eir.ie thanking me for upgrading my service. Why? 

    I've not signed up for anything. It's addressed to me with an account number i haven't setup?

    can someone from eir get back to me about this as i don't want to be billed for something i never asked for! 
    Hi E_McCann,

    This could be a phishing email however if you PM me the details you have received I'll have a look into this and clarify it. 

    Thanks

    Tracey 


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