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fibre rollout

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  • 29-03-2018 12:23pm
    #1
    MargaretHere
    Registered Users Posts: 12 ✭


    Eir

    i would appreciate if you read the post

    https://touch.boards.ie/thread/2057855659/1/#post106572587

    I am with Vodafone and was 'upgraded' to fibre
    the connection was moved from living area to upstairs. I bought tp link WiFi boosters. mps is terrible living area.

    I know the lines belong to eir. can someone please suggest a solution?


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  • Options
    #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    MargaretHere wrote: »
    Eir

    i would appreciate if you read the post

    https://touch.boards.ie/thread/2057855659/1/#post106572587

    I am with Vodafone and was 'upgraded' to fibre
    the connection was moved from living area to upstairs. I bought tp link WiFi boosters.  mps is terrible living area.

    I know the lines belong to eir. can someone please suggest a solution?
    Hi MargaretHere ,

    Thanks for contacting us here.

    I have read the thread you attached and Unfortunately, We would have no suggestions regarding a resolution here. The only thing I can suggest would be to contact your provider to seek a resolution.

    Thanks

    Thomas


  • Options
    #3
    MargaretHere
    Registered Users Posts: 12 ✭MargaretHere


    hi

    I wasn't expecting that reply. the lines belong to eir and eir are rolling out the fibre via contractors they have selected. how on earth can Vodafone help.


    quote="eir: Thomas;106573419"]Hi MargaretHere ,

    Thanks for contacting us here.

    I have read the thread you attached and Unfortunately, We would have no suggestions regarding a resolution here. The only thing I can suggest would be to contact your provider to seek a resolution.

    Thanks

    Thomas[/quote]


  • Options
    #4
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    MargaretHere wrote: »
    hi

    I wasn't expecting that reply. the lines belong to eir and eir are rolling out the fibre via contractors they have selected. how on earth can Vodafone help.


    quote="eir: Thomas;106573419"]Hi MargaretHere ,

    Thanks for contacting us here.

    I have read the thread you attached and Unfortunately, We would have no suggestions regarding a resolution here. The only thing I can suggest would be to contact your provider to seek a resolution.

    Thanks

    Thomas
    [/QUOTE]

    I completely understand, unfortunately, I can't suggest a solution to this. In order to obtain the best resolution, I would recommend contacting Vodafone.

    I'm sorry it's not better news and apologise for any inconvenience caused.

    Thanks

    Thomas


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