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deposit required for phone

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  • 29-03-2018 3:22pm
    #1
    fme
    Registered Users Posts: 62 ✭✭


    Hi,
    I signed up yesterday for bill pay with a Galaxy S7 which required a 200e upfront payment.
    However I was contacted later advising that i need to pay a further 300e deposit, returnable in some form in 7 months time.
    This seems a bit excessive, especially given that I am also already an eir fibre broadband customer.
    i dont think the Galaxy S7 is even that much to buy sim-free.
    Is this normal?


    Thanks,
    Fergus.


Comments

  • Options
    #2
    davo2001
    Registered Users Posts: 3,318 ✭✭✭davo2001


    Something must have shown up in a credit report. Do you have a low credit rating or outstanding debts?


  • Options
    #3
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    fme wrote: »
    Hi,
    I signed up yesterday for bill pay with a Galaxy S7 which required a 200e upfront payment.
    However I was contacted later advising that i need to pay a further 300e deposit, returnable in some form in 7 months time.
    This seems a bit excessive, especially given that I am also already an eir fibre broadband customer.
    i dont think the Galaxy S7 is even that much to buy sim-free.
    Is this normal?


    Thanks,
    Fergus.
    Hi fme,

    This would be the usual procedure, very often depending on the handset, there may be a deposit required.

    Thanks

    Thomas


  • Options
    #4
    fme
    Registered Users Posts: 62 ✭✭fme


    davo2001 wrote: »
    Something must have shown up in a credit report. Do you have a low credit rating or outstanding debts?
    Hi Davo,
    Should not be a problem with credit rating. Been paying a mortgage on time for many many years and also all loans paid on time.
    I did contact eir but the rep just said they couldnt tell me why - it was up to underwriter.
    I could of course go pay for a copy of my credit report but thats extra hassle & delay.
    I just want to know if this is normal, or if I can get a specific reason from eir why this is requested.
    Cheers.


  • Options
    #5
    fme
    Registered Users Posts: 62 ✭✭fme


    Thanks folks.
    I decided to cancel this as I found out it was conditional not only on the deposit, but on me extending my Fibre broadband contract for an additional 2 years also!


  • Options
    #6
    Odyssey 2005
    Registered Users Posts: 21,065 ✭✭✭✭Odyssey 2005


    fme wrote: »
    Thanks folks.
    I decided to cancel this as I found out it was conditional not only on the deposit, but on me extending my Fibre broadband contract for an additional 2 years also!

    Baskets...


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