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Demand point

  • 29-03-2018 09:21PM
    #1
    gabdoc
    Registered Users, Registered Users 2 Posts: 27 ✭


    Does anyone know how I can get a demand point changed for my house as this seems to be stopping me from getting fibre even though I have pulled fibre cable from my house to the fibre pole but eir say I can only get copper broadband,please don’t say contact eir customer service as I have lost the will to live talking to them 😡 in pic my house is far right with no green dot. Thanks


Comments

  • #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    gabdoc wrote: »
    Does anyone know how I can get a demand point changed for my house as this seems to be stopping me from getting fibre even though I have pulled fibre cable from my house to the fibre pole but eir say I can only get copper broadband,please don’t say contact eir customer service as I have lost the will to live talking to them 😡 in pic my house is far right with no green dot.    Thanks
    Hi gabdoc,

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    [font=Verdana, sans-serif]I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. [/font][font=Verdana, sans-serif]

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas[/font]


  • #3
    gabdoc
    Registered Users, Registered Users 2 Posts: 27 ✭gabdoc


    fibre is at end of the lane houses next door have fibre but because I have a wrong demand point I can not get it even thought I have the fibre cable in the duct from pole to house and the kn technicians say it will only take 1 hour to hook me up.eir want to pull out fibre and pull in copper line and then test


  • #4
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    gabdoc wrote: »
    fibre is at end of the lane houses next door have fibre but because I have a wrong demand point I can not get it even thought I have the fibre cable in the duct from pole to house and the kn technicians say it will only take 1 hour to hook me up.eir want to pull out fibre and pull in copper line and then test
    I have responded to your PM.

    Thanks

    Thomas


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