Strava help please !

Crippens1 · 31-03-2018 1:05pm #1

I was out around Loch Corrib today and really flying - as good as I've ever done around the lake. Just in and saved the activity; in my feed it shows only a section drawn in a straight line from Maam Cross to Galway with no segments found.
Can anyone please advise if there is any way i can get the file/activity re-calculated/reloaded? I'm not a techie (old geezer) and i can't see anything on the Strava site that helps.
Yours in desperation.
Thanks in advance.

iwillhtfu · 31-03-2018 2:00pm

It lost GPS between those 2 points. I don't think it's recoverable unfortunately.

Crippens1 · 31-03-2018 2:15pm

Thanks; I guess that's a phone problem and not the app. :eek:

sullzz · 31-03-2018 3:13pm

Youll have to go out and do it again

After you buy a new Garmin .... and a new bike to go with the new garmin .

Crippens1 · 31-03-2018 3:54pm

sullzz wrote: »

Youll have to go out and do it again
After you buy a new Garmin .... and a new bike to go with the new garmin .

And send up a Connemara-dedicated satellite.

31-03-2018 5:31pm

Can't you manually plot the route and enter a time (on a pc), assuming you know the time and it's accurate. You can't use it on leaderboards and will be missing some data but won't be a total write off.

Crippens1 · 31-03-2018 5:39pm

Thanks. Yes, I could do that and have an overall time but I was really looking forward to some segments !
Especially for the climbs out of Cornamona and Maam where I was really going well.

:mad:

ED E · 31-03-2018 7:38pm

This is caused by two things:
1) GPS Lost - with constellations of 55 sats available to most devices this only happens in tunnels/Manhattan
2) App sleep

Make sure your phone doesnt have any power saver/Android Doze/App protection settings enabled for Strava. This can "freeze" the app which stops logging until you wake the phone again.

dastardly00 · 31-03-2018 9:16pm

How old is the phone OP?
Are you using the latest version of the Strava app?

Crippens1 · 31-03-2018 9:34pm

Thanks.
I'll check out your advice (power saver/Android Doze/App protection/latest version of the app). Hopefully one of those will help but I expect today's efforts are not recoverable.

The funny thing is that I started recording OK at the start in Galway and then went Galway-Headford-Cong-Maam-Galway and it is only Maam Cross to Galway at the end that shows but, as mentioned, it appears as a single straight line on the map with overall data only.

Rodin · 31-03-2018 9:35pm

ED E wrote: »

This is caused by two things:
1) GPS Lost - with constellations of 55 sats available to most devices this only happens in tunnels/Manhattan
2) App sleep

Make sure your phone doesnt have any power saver/Android Doze/App protection settings enabled for Strava. This can "freeze" the app which stops logging until you wake the phone again.

Not true. Thick tree cover will lose the GPS signal.

superdog · 31-03-2018 10:22pm

Crippens1 wrote: »

Thanks. Yes, I could do that and have an overall time but I was really looking forward to some segments !
Especially for the climbs out of Cornamona and Maam where I was really going well. :mad:

Corrnamona/Maam lovely part of the country. Hope you enjoyed the cycle!

Crippens1 · 31-03-2018 10:31pm

Rodin wrote: »

Not true. Thick tree cover will lose the GPS signal.

Trees and Connemara in the same sentence !

Crippens1 · 31-03-2018 10:33pm

superdog wrote: »

Corrnamona/Maam lovely part of the country. Hope you enjoyed the cycle!

Absolutely, the views onto the north end of the lake with the islands is just stunning. Just as good is to take a right in Cornamona and go around by Maamtrasna. Or just any road around there ...

ED E · 01-04-2018 12:27am

Rodin wrote: »

Not true. Thick tree cover will lose the GPS signal.

Its a bit more nuanced than that. A 66ch receiver with an 80mm antenna will keep the minimum four sats even under heavy foliage assuming no storm conditions above that. A crappy device with a micro antenna might struggle.

Rodin · 01-04-2018 12:30am

ED E wrote: »

Its a bit more nuanced than that. A 66ch receiver with an 80mm antenna will keep the minimum four sats even under heavy foliage assuming no storm conditions above that. A crappy device with a micro antenna might struggle.

I have a Garmin watch. No crappy device I assure you, but the GPS drops occasionally under thick tree cover.

ED E · 01-04-2018 12:40am

Rodin wrote: »

I have a Garmin watch. No crappy device I assure you, but the GPS drops occasionally under thick tree cover.

With a very small antenna

Alek · 01-04-2018 1:25am

I have a Wahoo Bolt with a small antenna too and it gets a quick lock inside my office with 5-6m accuracy. Dense trees / foliage, usually 3-4m acc. Garmin 800 was a far cry...

magicbastarder · 01-04-2018 9:10am

only issue i ever had on the phone app was a cycle where half of it was recorded as being about 20m east of where i rode - so it looked like i had gone cross country over fields.

py · 01-04-2018 12:01pm

This is the very reason I moved away from using the mobile app and on to a dedicated device, which right now is a Garmin 500.

Alek wrote: »

I have a Wahoo Bolt with a small antenna too and it gets a quick lock inside my office with 5-6m accuracy. Dense trees / foliage, usually 3-4m acc. Garmin 800 was a far cry...

Can the bolt be charged whilst on the move?

Strava help please !

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