If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Locked out of yahoo mail

Graces7 · 2018-04-02 11:51:08

I was without electricity etc for months and when I came back i could not access y yahoo account. No password would work This happened once before for the same reason but when I contacted customer service, they used my rescue address and sent a key This time they have deleted my rescue address and reverted to a very old…

Options

02-04-2018 12:51pm

#1

Graces7

Registered Users Posts: 32,634 ✭✭✭✭

Join Date: December 2009

Posts: 31772

I was without electricity etc for months and when I came back i could not access y yahoo account. No password would work

This happened once before for the same reason but when I contacted customer service, they used my rescue address and sent a key

This time they have deleted my rescue address and reverted to a very old one I had briefly over a decade ago that is no longer accessible.

And customer service are not replying to emails..

Any advice welcome; I have a lot of photos etc stored on that account

Thank you in hope

0