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my.eir.ie registration

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  • 09-04-2018 11:35am
    #1
    Andy Gravity
    Registered Users Posts: 161 ✭✭


    Hi,

    I'd like to register my account on my.eir but i'm having some issues.  I signed up with eir in may/june of 2017 but have nothing that tells me my account number, there was a letter originally but have since lost it.  

    I don't get paper bills sent to me or at least haven't in months, rather i just get a text saying my bill is available to view on my eir and my direct debit will be billed soon.

    Is there any way i can get the details needed to sign up to my eir?

    It's broadband only, no phone involved and not sure what the 8888 reference number is mentioned on the registration page.


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  • Options
    #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Andy Gravity wrote: »
    Hi,

    I'd like to register my account on my.eir but i'm having some issues.  I signed up with eir in may/june of 2017 but have nothing that tells me my account number, there was a letter originally but have since lost it.  

    I don't get paper bills sent to me or at least haven't in months, rather i just get a text saying my bill is available to view on my eir and my direct debit will be billed soon.

    Is there any way i can get the details needed to sign up to my eir?

    It's broadband only, no phone involved and not sure what the 8888 reference number is mentioned on the registration page.
    Hi Andy Gravity,

    If you contact our online chat team they can ask alternative questions and advise you of your account number.

    https://www.eir.ie/chatnow/

    Thanks

    Thomas


  • Options
    #3
    Andy Gravity
    Registered Users Posts: 161 ✭✭Andy Gravity


    eir: Thomas wrote: »
    Andy Gravity wrote: »
    Hi,

    I'd like to register my account on my.eir but i'm having some issues.  I signed up with eir in may/june of 2017 but have nothing that tells me my account number, there was a letter originally but have since lost it.  

    I don't get paper bills sent to me or at least haven't in months, rather i just get a text saying my bill is available to view on my eir and my direct debit will be billed soon.

    Is there any way i can get the details needed to sign up to my eir?

    It's broadband only, no phone involved and not sure what the 8888 reference number is mentioned on the registration page.
    Hi Andy Gravity,

    If you contact our online chat team they can ask alternative questions and advise you of your account number.

    https://www.eir.ie/chatnow/

    Thanks

    Thomas
    Hi, got this resolved through chatnow, thanks.


  • Options
    #4
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Andy Gravity wrote: »
    eir: Thomas wrote: »
    Andy Gravity wrote: »
    Hi,

    I'd like to register my account on my.eir but i'm having some issues.  I signed up with eir in may/june of 2017 but have nothing that tells me my account number, there was a letter originally but have since lost it.  

    I don't get paper bills sent to me or at least haven't in months, rather i just get a text saying my bill is available to view on my eir and my direct debit will be billed soon.

    Is there any way i can get the details needed to sign up to my eir?

    It's broadband only, no phone involved and not sure what the 8888 reference number is mentioned on the registration page.
    Hi Andy Gravity,

    If you contact our online chat team they can ask alternative questions and advise you of your account number.

    https://www.eir.ie/chatnow/

    Thanks

    Thomas
    Hi, got this resolved through chatnow, thanks.
    I'm Glad to hear it's been resolved.

    Thanks

    Thomas


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