Ordered a new sim earlier and then recieved an email stating I had entered into a new

Tangatagamadda Chaddabinga Bonga Bungo

Hi Eir,

I lost my phone and sim card. Ordered a new sim earlier as I want to keep my number. But now I've been sent an email stating I had just agreed to a new 18 month contract.

I'm currently not under contract, so really don't want to enter into a new one simply because I need a replacement sim card.

Kind regards.

eir: Thomas

Tangatagamadda Chaddabinga Bonga Bungo wrote: »

Hi Eir,

I lost my phone and sim card. Ordered a new sim earlier as I want to keep my number. But now I've been sent an email stating I had just agreed to a new 18 month contract.

I'm currently not under contract, so really don't want to enter into a new one simply because I need a replacement sim card.

Kind regards.

Hi Tangatagamadda Chaddabinga Bonga Bungo,

I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

Please feel free to PM me your full name and account number, I would be happy to look into this for you.

Thanks 

Thomas

Tangatagamadda Chaddabinga Bonga Bungo

eir: Thomas wrote: »

Tangatagamadda Chaddabinga Bonga Bungo wrote: »

Hi Eir,

I lost my phone and sim card. Ordered a new sim earlier as I want to keep my number. But now I've been sent an email stating I had just agreed to a new 18 month contract.

I'm currently not under contract, so really don't want to enter into a new one simply because I need a replacement sim card.

Kind regards.

Hi Tangatagamadda Chaddabinga Bonga Bungo,

I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

Please feel free to PM me your full name and account number, I would be happy to look into this for you.

Thanks 

Thomas

Thanks. PM sent.

Odyssey 2005

.

R.F.

would appear I wasnt the only one to get upgraded to 18 month contract

eir: Thomas

Tangatagamadda Chaddabinga Bonga Bungo wrote: »

eir: Thomas wrote: »

Tangatagamadda Chaddabinga Bonga Bungo wrote: »

Hi Eir,

I lost my phone and sim card. Ordered a new sim earlier as I want to keep my number. But now I've been sent an email stating I had just agreed to a new 18 month contract.

I'm currently not under contract, so really don't want to enter into a new one simply because I need a replacement sim card.

Kind regards.

Hi Tangatagamadda Chaddabinga Bonga Bungo,

I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

Please feel free to PM me your full name and account number, I would be happy to look into this for you.

Thanks 

Thomas

Thanks. PM sent.

I have responded to your PM.

Thanks

Thomas

eir: Tracey

R.F. wrote: »

would appear I wasnt the only one to get upgraded to 18 month contract

Hi R.F, 

I can see Thomas has responded to you on another thread in relation to this. 

Thanks 

Tracey