If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

hmv.ie closed down - order not received

white apples · 2018-04-10 08:59:11

Irish Independent Article I placed an order on 16th March which was shipped on 23rd March and I have still not received it. Their website says to contact help[at]hmv.ie for queries, however my email to that address has failed. The response was: 550 We don't handle mail for hmv.ie Final-Recipient: rfc822; help@hmv.ie…

Options

10-04-2018 9:59am

#1

white apples

Registered Users Posts: 342 ✭✭

Join Date: March 2008

Posts: 284

Irish Independent Article

I placed an order on 16th March which was shipped on 23rd March and I have still not received it. Their website says to contact help[at]hmv.ie for queries, however my email to that address has failed. The response was:

550 We don't handle mail for hmv.ie
Final-Recipient: rfc822; help@hmv.ie
Action: failed
Status: 5.0.0
Remote-MTA: dns; relay1.netnames.net. (185.26.230.83, the server for the
domain hmv.ie.)
Diagnostic-Code: smtp; 550 We don't handle mail for hmv.ie
Last-Attempt-Date: Tue, 10 Apr 2018 01:50:16 -0700 (PDT)

Do I have any options here or have I lost my money?
The article says that they will be fulfilling orders although perhaps that's just a PR lie.

0

Comments

Options
#2 10-04-2018 10:01am
ED E

Registered Users Posts: 36,167 ✭✭✭✭

Join Date: February 2007

Posts: 35405

Give it until friday then issue a chargeback(paid w/ card) or Paypal dispute.

0