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  • 11-04-2018 11:21am
    #1
    AnnaStezia
    Registered Users Posts: 289 ✭✭


    We have e-mail addresses associated to our home telephone account with eir.
    (They were set up using the direct dial-up method.)

    We have tried to access the e-mails via https://www.eir.ie/Email/login.htm 
    For some reason the system does not recognise us and we canot log in to access them ?
    There is no problem accessing the e-mails via dial-up.

    What can we do to fix this ?


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    #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    AnnaStezia wrote: »
    We have e-mail addresses associated to our home telephone account with eir.
    (They were set up using the direct dial-up method.)

    We have tried to access the e-mails via https://www.eir.ie/Email/login.htm 
    For some reason the system does not recognise us and we canot log in to access them ?
    There is no problem accessing the e-mails via dial-up.

    What can we do to fix this ?
    Hi AnnaStezia, 

    Thanks for getting in touch with us here. 

    The best people to speak with is our support team on 1890 260 260 or alternatively, you can email them at wmsupport@eir.ie

    They will investigate this for you there. 

    Thanks 

    Tracey 


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