Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Why is a disconnected phoneline still in my hunting group?

  • 12-04-2018 7:13am
    #1
    Darocketeer
    Registered Users Posts: 44 ✭


    Hi,

    I had 3 phonelines with Eir when I took over the premises. I cancelled 1 line, and then moved my landline service to Vodafone. I didn't bother telling them about the 3rd line because I figured it was to be cancelled and therefore disconnected in the next few days anyway.

    However, Eir didn't get around to cancelling the line before porting occurred and all 3 lines came over to Vodafone. Recently the line finally disconnected. Now when people call my main number, every 3rd call doesn't reach my PBX system but seems like it's ringing out for the customer. How is this possible?


Comments

  • #2
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    At a guess there's a vestigial config in the Vodafone voice switch. Their business support teams should be able to track it down.


Advertisement