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Prepay Power - cancelling contract

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  • 12-04-2018 4:42pm
    #1
    DublinHun72
    Registered Users Posts: 142 ✭✭


    I am ashamed to say I fell for this a year ago and just tried to cancel with them. I am almost sure I signed up for a year but allegedly it was 24months which I have asked them to prove to me as soon as possible.

    Either way I am willing to pay to get out of it but has anyone else found it nigh on impossible to do so?

    The guy talked at me for what felt like forever and was verging on insulting at times when I reiterated this set up just does not suit me for a variety of reasons. I ended up hanging up.

    If anyone has any recent experience of same I would appreciate some advice.


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    #2
    whomitconcerns
    Registered Users Posts: 4,367 ✭✭✭whomitconcerns


    You didn't fall for anything, you weren't tricked, you made a choice. It seems a bad choice. Anyway that doesn't matter now..

    What have the company said about cancellation policy? That is assuming it is a 24 month contract? You need to check this first and then people can probably advise better


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    #3
    PinkLady2016
    Registered Users Posts: 193 ✭✭PinkLady2016


    Im trying to get out of a contract too. Mine will end next month and I switched to another supplier but they keep ringing me to try to get me back. I have to say they have been very rude and I don't like them at all. Seeing another side to those company that I don't like.


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    #4
    Fred Swanson
    Closed Accounts Posts: 21,730 ✭✭✭✭Fred Swanson


    This post has been deleted.


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    #5
    dudara
    Registered Users Posts: 33,518 ✭✭✭✭dudara


    PinkLady2016 wrote: »
    Im trying to get out of a contract too. Mine will end next month and I switched to another supplier but they keep ringing me to try to get me back. I have to say they have been very rude and I don't like them at all. Seeing another side to those company that I don't like.

    If you are no longer a customer, you can ask for them not to contact you for marketing or sales purposes under data privacy law. If they keep doing so, report them to the Data Protection Commission


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