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Keep getting "service unavailable" or "exceeded daily withdrawal limit" when I t

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  • 16-04-2018 1:10pm
    #1
    siblers
    Registered Users Posts: 12,528 ✭✭✭✭


    Hi

    Anytime I use an ATM (BOI or a different bank) I get either "Service Unavailable" or "exceeded daily withdrawal limit " message on the ATM screen

    Why is this? I have funds in my account and haven't exceeded the limit, I have no way of exceeding hte limit as I can't withdraw funds.

    I've no issues with using laser in shops/online or getting cashback

    Thanks


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    #2
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    siblers wrote: »
    Hi

    Anytime I use an ATM (BOI or a different bank) I get either "Service Unavailable" or "exceeded daily withdrawal limit " message on the ATM screen

    Why is this? I have funds in my account and haven't exceeded the limit, I have no way of exceeding hte limit as I can't withdraw funds.

    I've no issues with using laser in shops/online or getting cashback

    Thanks


    Hi siblers,

    Thanks for your post here.

    We're sorry to hear that you're having trouble using your card at the ATM. It may be that your card is damaged so we would advise you to order a new card through the Service Desk on 365 Online. Please select the Reorder Debit Card option.

    Please let us know if we can help with any other query.

    Thanks,
    Sarah 


  • Options
    #3
    siblers
    Registered Users Posts: 12,528 ✭✭✭✭siblers


    Bank of Ireland: Sarah wrote: »
    siblers wrote: »
    Hi

    Anytime I use an ATM (BOI or a different bank) I get either "Service Unavailable" or "exceeded daily withdrawal limit " message on the ATM screen

    Why is this? I have funds in my account and haven't exceeded the limit, I have no way of exceeding hte limit as I can't withdraw funds.

    I've no issues with using laser in shops/online or getting cashback

    Thanks


    Hi siblers,

    Thanks for your post here.

    We're sorry to hear that you're having trouble using your card at the ATM. It may be that your card is damaged so we would advise you to order a new card through the Service Desk on 365 Online. Please select the Reorder Debit Card option.

    Please let us know if we can help with any other query.

    Thanks,
    Sarah 
    Thanks for the reply. If I order a new card, will my current one remain active till I activate the new one?
    Thanks


  • Options
    #4
    Bank of Ireland: Kareana
    Closed Accounts Posts: 453 ✭✭Bank of Ireland: Kareana


    Hi siblers,

    Thanks for your post here on Boards.

    Yes you can keep your current card active till the new card arrives. Just mention this when ordering the new card.

    Thanks,

    Kareana


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