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Public IP with MBB accounts

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  • 16-04-2018 2:27pm
    #1
    E39MSport
    Registered Users Posts: 3,721 ✭✭✭


    Hello,
    I've had an MBB contract for some time and have recently installed IP cameras for home security.

    However, I believe that I will not be able to connect to them from the Internet as it stands with my MBB router because I think that the network uses private IP addresses even for MBB devices. For info I use a Huawei 315 router but that makes no difference to this issue.

    @eir what can I do? Is inbound traffic possible with eir MBB?

    Thank you.


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    #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    E39MSport wrote: »
    Hello,
    I've had an MBB contract for some time and have recently installed IP cameras for home security.

    However, I believe that I will not be able to connect to them from the Internet as it stands with my MBB router because I think that the network uses private IP addresses even for MBB devices. For info I use a Huawei 315 router but that makes no difference to this issue.

    @eir what can I do? Is inbound traffic possible with eir MBB?

    Thank you.
    Hi E39MSport ,

    Thanks for getting in contact with us here.

    We only supply Dynamic IP addresses, and as far as I am aware for CCTV you need a static IP address.

    I hope this clears things up for you.

    Thanks

    Thomas


  • Options
    #3
    E39MSport
    Registered Users Posts: 3,721 ✭✭✭E39MSport


    Hi,

    Thanks for getting back.

    I understand that the IP address is dynamic.

    What I specifically want to know is whether the IP address assigned to the device is public (can a remote connection get to my router using that address)
    OR
    Is it a private address within the eir network and not contactable outside the eir network??

    I am pretty sure that its the latter. Google tells me that my public facing IP address is different to that assigned to me.

    I want to know whether there are any solutions to this dilemma provided by yourselves.

    Could you please contact a technical expert to verify.

    Thank you.
    eir: Thomas wrote: »
    Hi E39MSport ,

    Thanks for getting in contact with us here.

    We only supply Dynamic IP addresses, and as far as I am aware for CCTV you need a static IP address.

    I hope this clears things up for you.

    Thanks

    Thomas


  • Options
    #4
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    E39MSport wrote: »
    Hi,

    Thanks for getting back.

    I understand that the IP address is dynamic.

    What I specifically want to know is whether the IP address assigned to the device is public (can a remote connection get to my router using that address)
    OR
    Is it a private address within the eir network and not contactable outside the eir network??

    I am pretty sure that its the latter. Google tells me that my public facing IP address is different to that assigned to me.

    I want to know whether there are any solutions to this dilemma provided by yourselves.

    Could you please contact a technical expert to verify.

    Thank you.
    eir: Thomas wrote: »
    Hi E39MSport ,

    Thanks for getting in contact with us here.

    We only supply Dynamic IP addresses, and as far as I am aware for CCTV you need a static IP address.

    I hope this clears things up for you.

    Thanks

    Thomas
    I've queried this with our technical team, as soon as I hear back I'll come back to you.

    Thanks 

    Tracey 


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