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Landline not working for last 3-4 months

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  • 16-04-2018 4:55pm
    #1
    LeoD
    Registered Users Posts: 702 ✭✭✭


    Cannot make/receive calls on landline for around 3/4 months. Logged a fault last week but no record of it with Eir. Spent 20 minutes on that stupid chat thing you have with 2 people who barely knew their own names - after 20 minutes all we got as far was had I logged a fault. A useless service but unfortunately the only one available to us.


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    #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    LeoD wrote: »
    Cannot make/receive calls on landline for around 3/4 months. Logged a fault last week but no record of it with Eir. Spent 20 minutes on that stupid chat thing you have with 2 people who barely knew their own names - after 20 minutes all we got as far was had I logged a fault. A useless service but unfortunately the only one available to us.
    Hi LeoD, 

    I'm very sorry to hear about the ongoing issues you are having with ourselves, I understand this is frustrating. 

    If you PM me your account number, full name on the account, email address and date of birth, I'll look into this for you. 

    Thanks 

    Tracey 


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