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Haven't Been Getting 4G Recently

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  • 16-04-2018 9:11pm
    #1
    Closed Accounts Posts: 792 ✭✭✭


    Hi, I'm on the Eir prepay simplicity plan and have been for several months and found the 4G coverage great. I often use my phone to tether to my laptop. But in the last few weeks I haven't been getting 4G much at all, i'm usually getting 'H' or 'H+' and find it very slow. I live between Cork City and Limerick City and it is the same in both counties.

    Why is this happening? I will be switching to Vodafone if it doesn't improve.


Comments

  • Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Ronan14 wrote: »
    Hi, I'm on the Eir prepay simplicity plan and have been for several months and found the 4G coverage great. I often use my phone to tether to my laptop. But in the last few weeks I haven't been getting 4G much at all, i'm usually getting 'H' or 'H+' and find it very slow. I live between Cork City and Limerick City and it is the same in both counties.

    Why is this happening? I will be switching to Vodafone if it doesn't improve.
    [font=Calibri, sans-serif]Hi Ronan14, [/font]
    [font=Calibri, sans-serif] [/font]
    [font=Calibri, sans-serif]I'm sorry to hear this. [/font]
    [font=Calibri, sans-serif] [/font]
    [font=Calibri, sans-serif]Can you try turning your handset off for at least 5 minutes and then back on. This will do an automatic location update. Let me know how you get on.[/font]
    [font=Calibri, sans-serif] [/font]
    [font=Calibri, sans-serif]Thanks [/font]


    [font=Calibri, sans-serif]Tracey[/font] 


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