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Termination Notice letter

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  • 23-04-2018 5:02pm
    #1
    Annie3961SG
    Registered Users Posts: 16 ✭


    Hi representatives,

    I just received a letter from Eir stating that my broadband service has been disconnected. I have already cancelled my broadband service in October 2017 when I switched to another broadband provider. I tried to contact 1901 but I don't intend to continue using my broadband service from Eir. How can I contact an agent personally?


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  • Options
    #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Annie3961SG wrote: »
    Hi representatives,

    I just received a letter from Eir stating that my broadband service has been disconnected. I have already cancelled my broadband service in October 2017 when I switched to another broadband provider. I tried to contact 1901 but I don't intend to continue using my broadband service from Eir. How can I contact an agent personally?

    Hi Annie3961SG ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


  • Options
    #3
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Annie3961SG wrote: »
    Hi representatives,

    I just received a letter from Eir stating that my broadband service has been disconnected. I have already cancelled my broadband service in October 2017 when I switched to another broadband provider. I tried to contact 1901 but I don't intend to continue using my broadband service from Eir. How can I contact an agent personally?

    Hi Annie3961SG ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


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