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Help please paying outstanding amount

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  • 26-04-2018 11:10am
    #1
    DublinGuy40
    Closed Accounts Posts: 29 ✭


    Hi there,

    Could you possibly help me? I left Eir as a customer earlier this year and I am trying to pay an outstanding balance, but my online account no longer works and I cannot get through the telephone system with my phone number or account number.


    Thanks!


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  • Options
    #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    DublinGuy40 wrote: »
    Hi there,

    Could you possibly help me? I left Eir as a customer earlier this year and I am trying to pay an outstanding balance, but my online account no longer works and I cannot get through the telephone system with my phone number or account number.


    Thanks!
    Hi DublinGuy40 ,

    Thanks for contacting us here. 

    If you do not have an active account number, you will not get through when dialling 1901 and your myeir account will no longer work.

    Alternatively, you can make a payment with our online chat team on the following link - https://www.eir.ie/chatnow/

    Should you require any further assistance please do not hesitate to contact me here.

    Thanks

    Thomas


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