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Who provides this kind of technology?

YellowSheep · 2018-04-27 12:32:45

Lets Eat just introduced this kind of technology. http://www.justeatnews.ie/important-a-new-way-to-contact-customers-2/ Anybody knows which company/provider has this product? Cheers Oliver

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27-04-2018 1:32pm

#1

YellowSheep

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Lets Eat just introduced this kind of technology.

http://www.justeatnews.ie/important-a-new-way-to-contact-customers-2/

Anybody knows which company/provider has this product?

Cheers Oliver

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#2 27-04-2018 1:41pm
ED E

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Haha, the drivers chatting up young women after their shifts must have become rampant so.

Or it could actually be GDPR.

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#3 27-04-2018 1:46pm
seamus

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Just Eat probably wrote this themselves, they have a big software team in the UK. Would be relatively simple to do, too.

But I imagine that that most modern call centre software systems include tools for masking incoming or outgoing CLID.

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#4 27-04-2018 1:48pm
ED E

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No masking needed.

All you need is a lookup table and an Asterix instance. Call gateway, provide ID, vPBX looks up the associated mobile and dials out and connects the two.

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