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adding account to banking 365

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  • 30-04-2018 8:59am
    #1
    necstandards
    Registered Users Posts: 190 ✭✭


    Please help advise why i cant seem to add a new account to me 365. Have tried for month, impossible to get anyone to help


Comments

  • Options
    #2
    Bank of Ireland: Darren
    Closed Accounts Posts: 991 ✭✭✭Bank of Ireland: Darren


    necstandards wrote: »
    Please help advise why i cant seem to add a new account to me 365. Have tried for month, impossible to get anyone to help

    Hi there,

    Thanks for getting in touch with us here.

    Can I ask if you're adding one of your own accounts to view on your 365 profile or are you adding an account as a payee? Also did you receive any message when you're trying to add this account online?

    Thanks again,
    Darren.


  • Options
    #3
    necstandards
    Registered Users Posts: 190 ✭✭necstandards


    Bank of Ireland: Darren wrote: »
    necstandards wrote: »
    Please help advise why i cant seem to add a new account to me 365. Have tried for month, impossible to get anyone to help

    Hi there,

    Thanks for getting in touch with us here.

    Can I ask if you're adding one of your own accounts to view on your 365 profile or are you adding an account as a payee? Also did you receive any message when you're trying to add this account online?

    Thanks again,
    Darren.
    adding a new dual acc to view on 365. i have already changed my address, so i expected that would fix the problem. 


  • Options
    #4
    Bank of Ireland: Darren
    Closed Accounts Posts: 991 ✭✭✭Bank of Ireland: Darren


    necstandards wrote: »
    Bank of Ireland: Darren wrote: »
    necstandards wrote: »
    Please help advise why i cant seem to add a new account to me 365. Have tried for month, impossible to get anyone to help

    Hi there,

    Thanks for getting in touch with us here.

    Can I ask if you're adding one of your own accounts to view on your 365 profile or are you adding an account as a payee? Also did you receive any message when you're trying to add this account online?

    Thanks again,
    Darren.
    adding a new dual acc to view on 365. i have already changed my address, so i expected that would fix the problem. 

    Thanks for that, can I ask if you've received a message back when once you've tried to add the account (this should show in the inbox within your 365 online profile) also when did you try to add this account once the address was changed?

    Darren.


  • Options
    #5
    necstandards
    Registered Users Posts: 190 ✭✭necstandards


    Bank of Ireland: Darren wrote: »
    necstandards wrote: »
    Bank of Ireland: Darren wrote: »
    necstandards wrote: »
    Please help advise why i cant seem to add a new account to me 365. Have tried for month, impossible to get anyone to help

    Hi there,

    Thanks for getting in touch with us here.

    Can I ask if you're adding one of your own accounts to view on your 365 profile or are you adding an account as a payee? Also did you receive any message when you're trying to add this account online?

    Thanks again,
    Darren.
    adding a new dual acc to view on 365. i have already changed my address, so i expected that would fix the problem. 

    Thanks for that, can I ask if you've received a message back when once you've tried to add the account (this should show in the inbox within your 365 online profile) also when did you try to add this account once the address was changed?

    Darren.
    unsure - latest inbox msg RefA9000706936707


    what do i need to do ?


  • Options
    #6
    Bank of Ireland: Darren
    Closed Accounts Posts: 991 ✭✭✭Bank of Ireland: Darren


    necstandards wrote: »
    Bank of Ireland: Darren wrote: »
    necstandards wrote: »
    Bank of Ireland: Darren wrote: »
    necstandards wrote: »
    Please help advise why i cant seem to add a new account to me 365. Have tried for month, impossible to get anyone to help

    Hi there,

    Thanks for getting in touch with us here.

    Can I ask if you're adding one of your own accounts to view on your 365 profile or are you adding an account as a payee? Also did you receive any message when you're trying to add this account online?

    Thanks again,
    Darren.
    adding a new dual acc to view on 365. i have already changed my address, so i expected that would fix the problem. 

    Thanks for that, can I ask if you've received a message back when once you've tried to add the account (this should show in the inbox within your 365 online profile) also when did you try to add this account once the address was changed?

    Darren.
    unsure - latest inbox msg RefA9000706936707


    what do i need to do ?

    Is this message in relation to you trying to add your account to your profile?
    Darren.


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  • Options
    #7
    necstandards
    Registered Users Posts: 190 ✭✭necstandards


    Bank of Ireland: Darren wrote: »
    necstandards wrote: »
    Bank of Ireland: Darren wrote: »
    necstandards wrote: »
    Bank of Ireland: Darren wrote: »
    necstandards wrote: »
    Please help advise why i cant seem to add a new account to me 365. Have tried for month, impossible to get anyone to help

    Hi there,

    Thanks for getting in touch with us here.

    Can I ask if you're adding one of your own accounts to view on your 365 profile or are you adding an account as a payee? Also did you receive any message when you're trying to add this account online?

    Thanks again,
    Darren.
    adding a new dual acc to view on 365. i have already changed my address, so i expected that would fix the problem. 

    Thanks for that, can I ask if you've received a message back when once you've tried to add the account (this should show in the inbox within your 365 online profile) also when did you try to add this account once the address was changed?

    Darren.
    unsure - latest inbox msg RefA9000706936707


    what do i need to do ?

    Is this message in relation to you trying to add your account to your profile?
    Darren.
    yes, must be 3 months at this stage to create a  new account and trying to add to 365.. :(
    have just again tried add the new acc to 365.. 
    log into 365 > service desk > select "add ur acc/polixcy">select "current acc">input acc no, address, DOB...
    Can someone please help to get this set up.. 


  • Options
    #8
    Bank of Ireland: Darren
    Closed Accounts Posts: 991 ✭✭✭Bank of Ireland: Darren


    necstandards wrote: »
    Bank of Ireland: Darren wrote: »
    necstandards wrote: »
    Bank of Ireland: Darren wrote: »
    necstandards wrote: »
    Bank of Ireland: Darren wrote: »
    necstandards wrote: »
    Please help advise why i cant seem to add a new account to me 365. Have tried for month, impossible to get anyone to help

    Hi there,

    Thanks for getting in touch with us here.

    Can I ask if you're adding one of your own accounts to view on your 365 profile or are you adding an account as a payee? Also did you receive any message when you're trying to add this account online?

    Thanks again,
    Darren.
    adding a new dual acc to view on 365. i have already changed my address, so i expected that would fix the problem. 

    Thanks for that, can I ask if you've received a message back when once you've tried to add the account (this should show in the inbox within your 365 online profile) also when did you try to add this account once the address was changed?

    Darren.
    unsure - latest inbox msg RefA9000706936707


    what do i need to do ?

    Is this message in relation to you trying to add your account to your profile?
    Darren.
    yes, must be 3 months at this stage to create a  new account and trying to add to 365.. :(
    have just again tried add the new acc to 365.. 
    log into 365 > service desk > select "add ur acc/polixcy">select "current acc">input acc no, address, DOB...
    Can someone please help to get this set up.. 

    And have you received a response in the inbox of your 365 online profile after you have requested to add the account to your profile. Also would the account that you're trying to add be a personal or business account and would it have the same name and address on both accounts?
    If you would rather send us a PM with this information please feel free to do so.

    Thanks again,
    Darren.


  • Options
    #9
    necstandards
    Registered Users Posts: 190 ✭✭necstandards


    Bank of Ireland: Darren wrote: »
    necstandards wrote: »
    Bank of Ireland: Darren wrote: »
    necstandards wrote: »
    Bank of Ireland: Darren wrote: »
    necstandards wrote: »
    Bank of Ireland: Darren wrote: »
    necstandards wrote: »
    Please help advise why i cant seem to add a new account to me 365. Have tried for month, impossible to get anyone to help

    Hi there,

    Thanks for getting in touch with us here.

    Can I ask if you're adding one of your own accounts to view on your 365 profile or are you adding an account as a payee? Also did you receive any message when you're trying to add this account online?

    Thanks again,
    Darren.
    adding a new dual acc to view on 365. i have already changed my address, so i expected that would fix the problem. 

    Thanks for that, can I ask if you've received a message back when once you've tried to add the account (this should show in the inbox within your 365 online profile) also when did you try to add this account once the address was changed?

    Darren.
    unsure - latest inbox msg RefA9000706936707


    what do i need to do ?

    Is this message in relation to you trying to add your account to your profile?
    Darren.
    yes, must be 3 months at this stage to create a  new account and trying to add to 365.. :(
    have just again tried add the new acc to 365.. 
    log into 365 > service desk > select "add ur acc/polixcy">select "current acc">input acc no, address, DOB...
    Can someone please help to get this set up.. 

    And have you received a response in the inbox of your 365 online profile after you have requested to add the account to your profile. Also would the account that you're trying to add be a personal or business account and would it have the same name and address on both accounts?
    If you would rather send us a PM with this information please feel free to do so.

    Thanks again,
    Darren.
    Nothing came into my inbox since i added last night
    Its a personnel acc


  • Options
    #10
    Bank of Ireland: Darren
    Closed Accounts Posts: 991 ✭✭✭Bank of Ireland: Darren


    necstandards wrote: »
    Bank of Ireland: Darren wrote: »
    necstandards wrote: »
    Bank of Ireland: Darren wrote: »
    necstandards wrote: »
    Bank of Ireland: Darren wrote: »
    necstandards wrote: »
    Bank of Ireland: Darren wrote: »
    necstandards wrote: »
    Please help advise why i cant seem to add a new account to me 365. Have tried for month, impossible to get anyone to help

    Hi there,

    Thanks for getting in touch with us here.

    Can I ask if you're adding one of your own accounts to view on your 365 profile or are you adding an account as a payee? Also did you receive any message when you're trying to add this account online?

    Thanks again,
    Darren.
    adding a new dual acc to view on 365. i have already changed my address, so i expected that would fix the problem. 

    Thanks for that, can I ask if you've received a message back when once you've tried to add the account (this should show in the inbox within your 365 online profile) also when did you try to add this account once the address was changed?

    Darren.
    unsure - latest inbox msg RefA9000706936707


    what do i need to do ?

    Is this message in relation to you trying to add your account to your profile?
    Darren.
    yes, must be 3 months at this stage to create a  new account and trying to add to 365.. :(
    have just again tried add the new acc to 365.. 
    log into 365 > service desk > select "add ur acc/polixcy">select "current acc">input acc no, address, DOB...
    Can someone please help to get this set up.. 

    And have you received a response in the inbox of your 365 online profile after you have requested to add the account to your profile. Also would the account that you're trying to add be a personal or business account and would it have the same name and address on both accounts?
    If you would rather send us a PM with this information please feel free to do so.

    Thanks again,
    Darren.
    Nothing came into my inbox since i added last night
    Its a personnel acc

    And Since you updated the address on your account have you received confirmation that it has been changed and then did you request to add this account to your profile as once you request to add this account to your profile it can take up to five working days for the account to show.

    ^Darren.


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