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Banking 365 problem

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  • 30-04-2018 4:02pm
    #1
    marko99
    Registered Users Posts: 142 ✭✭


    I am unable to expand account details on banking365 today by clicking on the "+" beside the account name. Is there a problem? 


Comments

  • Options
    #2
    Bank of Ireland: Darren
    Closed Accounts Posts: 991 ✭✭✭Bank of Ireland: Darren


    marko99 wrote: »
    I am unable to expand account details on banking365 today by clicking on the "+" beside the account name. Is there a problem? 

    Hi Mark,

    Thanks for getting in touch with us here.

    Can I ask what browser you're using and what happens when you click on the + button?

    Darren.


  • Options
    #3
    marko99
    Registered Users Posts: 142 ✭✭marko99


    Chrome (as I always have done without a problem) and nothing!


  • Options
    #4
    Bank of Ireland: Darren
    Closed Accounts Posts: 991 ✭✭✭Bank of Ireland: Darren


    marko99 wrote: »
    Chrome (as I always have done without a problem) and nothing!

    Can I ask you to delete the browser history and also check your internet connection. As if the internet connection fluctuates this can effect this.
    Thanks again,
    Darren.  


  • Options
    #5
    marko99
    Registered Users Posts: 142 ✭✭marko99


    Bank of Ireland: Darren wrote: »
    marko99 wrote: »
    Chrome (as I always have done without a problem) and nothing!

    Can I ask you to delete the browser history and also check your internet connection. As if the internet connection fluctuates this can effect this.
    Thanks again,
    Darren.  
    Ok thanks Darren, deleting the browser history seems to have sorted it out!


  • Options
    #6
    Bank of Ireland: Darren
    Closed Accounts Posts: 991 ✭✭✭Bank of Ireland: Darren


    marko99 wrote: »
    Bank of Ireland: Darren wrote: »
    marko99 wrote: »
    Chrome (as I always have done without a problem) and nothing!

    Can I ask you to delete the browser history and also check your internet connection. As if the internet connection fluctuates this can effect this.
    Thanks again,
    Darren.  
    Ok thanks Darren, deleting the browser history seems to have sorted it out!

    Thanks for letting us know marko99. I hope you have a good day.
    Darren.


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