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no service

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  • 03-05-2018 5:14pm
    #1
    sdp
    Registered Users Posts: 839 ✭✭✭


    signed up with eir mobile broadband, and have no service, having used chat, they cant help, tried 1901 and it cant find account, and ends call, tried 1800773729 and same thing, now want to cancel as its no good with no service.


Comments

  • Options
    #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    sdp wrote: »
    signed up with eir mobile broadband, and have no service, having used chat, they cant help, tried 1901 and it cant find account, and ends call, tried 1800773729 and same thing, now want to cancel as its no good with no service.
    Hi sdp ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


  • Options
    #3
    sdp
    Registered Users Posts: 839 ✭✭✭sdp


    eir: Thomas wrote: »
    sdp wrote: »
    signed up with eir mobile broadband, and have no service, having used chat, they cant help, tried 1901 and it cant find account, and ends call, tried 1800773729 and same thing, now want to cancel as its no good with no service.
    Hi sdp ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas
    Thank you, pm sent


  • Options
    #4
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    sdp wrote: »
    eir: Thomas wrote: »
    sdp wrote: »
    signed up with eir mobile broadband, and have no service, having used chat, they cant help, tried 1901 and it cant find account, and ends call, tried 1800773729 and same thing, now want to cancel as its no good with no service.
    Hi sdp ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas
    Thank you, pm sent
    I have received your PM and I will reply shortly.

    Thanks

    Thomas


  • Options
    #5
    Steve F
    Registered Users Posts: 1,852 ✭✭✭Steve F


    Any chance replying to me Thomas
    See my thread
    Thanks
    Steve


  • Options
    #6
    sdp
    Registered Users Posts: 839 ✭✭✭sdp


    eir: Thomas wrote: »
    sdp wrote: »
    eir: Thomas wrote: »
    sdp wrote: »
    signed up with eir mobile broadband, and have no service, having used chat, they cant help, tried 1901 and it cant find account, and ends call, tried 1800773729 and same thing, now want to cancel as its no good with no service.
    Hi sdp ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas
    Thank you, pm sent
    I have received your PM and I will reply shortly.

    Thanks

    Thomas
    thank you, look forward to an update as soon as possible


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  • Options
    #7
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    sdp wrote: »
    eir: Thomas wrote: »
    sdp wrote: »
    eir: Thomas wrote: »
    sdp wrote: »
    signed up with eir mobile broadband, and have no service, having used chat, they cant help, tried 1901 and it cant find account, and ends call, tried 1800773729 and same thing, now want to cancel as its no good with no service.
    Hi sdp ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas
    Thank you, pm sent
    I have received your PM and I will reply shortly.

    Thanks

    Thomas
    thank you, look forward to an update as soon as possible
    I have responded to your PM.

    Thanks

    Thomas


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