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Need to contact eir re install

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  • 04-05-2018 7:28am
    #1
    theoneeyedman
    Registered Users Posts: 6,536 ✭✭✭


    Hi. Your contractor has called to me twice but my install is not complete yet. They will not schedule the install until eir contact them. I'm waiting since Wednesday for an update from eir or for eir to contact them. Can I have a direct number for someone so that I can get this sorted, your sales rep seems to have gone to ground.


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    #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    theoneeyedman wrote: »
    Hi. Your contractor has called to me twice but my install is not complete yet. They will not schedule the install until eir contact them. I'm waiting since Wednesday for an update from eir or for eir to contact them. Can I have a direct number for someone so that I can get this sorted, your sales rep seems to have gone to ground.
    Hi theoneeyedman ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


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