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Subtitles in Eir movies

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  • 08-05-2018 8:34am
    #1
    jdelis
    Registered Users Posts: 93 ✭✭


    Is there such an option?


Comments

  • Options
    #2
    spix
    Registered Users Posts: 2,577 ✭✭✭spix


    jdelis wrote: »
    Is there such an option?
    Doubt it. Words mean nothing according to Eir.

    https://community.eir.ie/eir-vision-eir-sport-90/eir-vision-go-258046


  • Options
    #3
    jdelis
    Registered Users Posts: 93 ✭✭jdelis


    Thanks but this reply is for Eir Vision Go. I am talking about renting or buying movies from Eir TV.


  • Options
    #4
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    jdelis wrote: »
    Is there such an option?
    Hi jdelis, 

    I'm afraid subtitles are not available on our rented movies. 

    Apologies for any inconvenience caused. 

    Thanks

    Tracey 


  • Options
    #5
    cruizer101
    Registered Users Posts: 3,205 ✭✭✭cruizer101


    Is there any plans to include them for those who require them?


  • Options
    #6
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    cruizer101 wrote: »
    Is there any plans to include them for those who require them?
    Hi cruizer101, 

    We are continuously working on improving the service so our customers receive the best service possible. I'll be sure to pass this feedback onto the relevant team.

    Apologies again.

    Thanks 

    Tracey 


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  • Options
    #7
    Seth Brundle
    Moderators, Politics Moderators Posts: 39,853 Mod ✭✭✭✭Seth Brundle


    eir: Tracey wrote: »
    cruizer101 wrote: »
    Is there any plans to include them for those who require them?
    Hi cruizer101, 

    We are continuously working on improving the service so our customers receive the best service possible. I'll be sure to pass this feedback onto the relevant team.

    Apologies again.

    Thanks 

    Tracey 
    ...so "No!" 
    Nice support for your hard of hearing victims customers! :rolleyes:


  • Options
    #8
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Seth Brundle wrote: »
    eir: Tracey wrote: »
    cruizer101 wrote: »
    Is there any plans to include them for those who require them?
    Hi cruizer101, 

    We are continuously working on improving the service so our customers receive the best service possible. I'll be sure to pass this feedback onto the relevant team.

    Apologies again.

    Thanks 

    Tracey 
    ...so "No!" 
    Nice support for your hard of hearing victims customers! :rolleyes:
    I completely understand your frustration here and I'm sorry it's not better news. 

    I've passed this feedback onto the relevant team. 

    Thanks 

    Tracey 


  • Options
    #9
    jdelis
    Registered Users Posts: 93 ✭✭jdelis


    eir: Tracey wrote: »
    jdelis wrote: »
    Is there such an option?
    Hi jdelis, 

    I'm afraid subtitles are not available on our rented movies. 

    Apologies for any inconvenience caused. 

    Thanks

    Tracey 
    I guess I will continue renting from Apple TV only for the moment...


  • Options
    #10
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    jdelis wrote: »
    eir: Tracey wrote: »
    jdelis wrote: »
    Is there such an option?
    Hi jdelis, 

    I'm afraid subtitles are not available on our rented movies. 

    Apologies for any inconvenience caused. 

    Thanks

    Tracey 
    I guess I will continue renting from Apple TV only for the moment...
    I'm really sorry it's not better news. 

    Thanks 

    Tracey 


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