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Account closed bill

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  • 08-05-2018 8:40am
    #1
    yrreg0850
    Registered Users Posts: 531 ✭✭✭


    I gave 30 days notice to cancel my mobile broadband (out of contract) on or about 3 April. I have not used it since and, paid a bill on 22nd April.


    I was under the impression that I would only be billed from my bill date 22nd until 3rd of May.

    Why do I now get a full month bill dated 7th May?


Comments

  • Options
    #2
    Lfcfan2017
    Registered Users Posts: 46 ✭Lfcfan2017


    yrreg0850 wrote: »
    I gave 30 days notice to cancel my mobile broadband (out of contract) on or about 3 April. I have not used it since and, paid a bill on 22nd April.
    Why do I now get a bill dated 7th May ?

    More than likely a final closing bill I would imagine.


  • Options
    #3
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    yrreg0850 wrote: »
    I gave 30 days notice to cancel my mobile broadband (out of contract) on or about 3 April. I have not used it since and, paid a bill on 22nd April.


    I was under the impression that I would only be billed from my bill date 22nd until 3rd of May.

    Why do I now get a full month bill dated 7th May?
    Hi yrreg0850 ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


  • Options
    #4
    yrreg0850
    Registered Users Posts: 531 ✭✭✭yrreg0850


    eir: Thomas wrote: »
    Hi yrreg0850 ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas

    Sorry .This item in wrong forum .PM explaining sent


  • Options
    #5
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    yrreg0850 wrote: »
    eir: Thomas wrote: »
    Hi yrreg0850 ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas

    Sorry .This item in wrong forum .PM explaining sent
    No problem.

    Thanks

    Thomas


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