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Moving Home

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  • 08-05-2018 3:15pm
    #1
    sheldon16
    Registered Users Posts: 131 ✭✭


    Hi, My sister is moving home and is an Eir customer in a contract for phone and broadband. My parents are with Sky and their contract is due for renewal in June. 

    Rather than pay the large cancel fee for her Eir contract, my sister is looking to move her current package to new address (ie home address). If we do this UAN transfer, do my parents lose their current landline number and have to take a new one?

    TIA 


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    #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    sheldon16 wrote: »
    Hi, My sister is moving home and is an Eir customer in a contract for phone and broadband. My parents are with Sky and their contract is due for renewal in June. 

    Rather than pay the large cancel fee for her Eir contract, my sister is looking to move her current package to new address (ie home address). If we do this UAN transfer, do my parents lose their current landline number and have to take a new one?

    TIA 
    Hi sheldon16 ,

    Thanks for contacting us here.

    This should not affect your parents sky services.

    Thanks

    Thomas


  • Options
    #3
    sheldon16
    Registered Users Posts: 131 ✭✭sheldon16


    eir: Thomas wrote: »
    sheldon16 wrote: »
    Hi, My sister is moving home and is an Eir customer in a contract for phone and broadband. My parents are with Sky and their contract is due for renewal in June. 

    Rather than pay the large cancel fee for her Eir contract, my sister is looking to move her current package to new address (ie home address). If we do this UAN transfer, do my parents lose their current landline number and have to take a new one?

    TIA 
    Hi sheldon16 ,

    Thanks for contacting us here.

    This should not affect your parents sky services.

    Thanks

    Thomas
    Thanks Thomas,

    Sorry maybe I think explain myself, we would be replacing the current Sky phone and broadband with the Eir contract and we dont want to lose our current landline number, is that possible?


  • Options
    #4
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    sheldon16 wrote: »
    eir: Thomas wrote: »
    sheldon16 wrote: »
    Hi, My sister is moving home and is an Eir customer in a contract for phone and broadband. My parents are with Sky and their contract is due for renewal in June. 

    Rather than pay the large cancel fee for her Eir contract, my sister is looking to move her current package to new address (ie home address). If we do this UAN transfer, do my parents lose their current landline number and have to take a new one?

    TIA 
    Hi sheldon16 ,

    Thanks for contacting us here.

    This should not affect your parents sky services.

    Thanks

    Thomas
    Thanks Thomas,

    Sorry maybe I think explain myself, we would be replacing the current Sky phone and broadband with the Eir contract and we dont want to lose our current landline number, is that possible?
    This is possible to do, I would reccomend contacting our sales team on 1800 503 303 to explore all options availble to you.

    Thanks

    Thomas


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