Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Why cant Eir give a half decent deal to an existing customer

Options
  • 11-05-2018 6:23pm
    #1
    gerdywerdy
    Registered Users Posts: 37 ✭


    HI There

    Have been withEir for last year and had no problems. We had a good deal but has jumped by 36 euros per month at end of contract. Called up to try and get a new deal and they don't seem to care.

    I am not asking for much just something similiar to what we had. Why make me go to one of your competitors for a year just to change back it doesnt make any sense. I really don't want the hassle but will do on a point of pure principle.

    Why can you not give a decent deal to customers whose contract is up


Comments

  • Options
    #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    gerdywerdy wrote: »
    HI There

    Have been withEir for last year and had no problems. We had a good deal but has jumped by 36 euros per month at end of contract. Called up to try and get a new deal and they don't seem to care.

    I am not asking for much just something similiar to what we had. Why make me go to one of your competitors for a year just to change back it doesnt make any sense. I really don't want the hassle but will do on a point of pure principle.

    Why can you not give a decent deal to customers whose contract is up
    Hi gerdywerdy, 

    Our loyalty team on 1901 will be happy to have a look at your account and offer any discounts available to you. 

    Thanks 

    Tracey 


Advertisement