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Eir rural FTTH thread II

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    #7772
    tuxy
    Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    aymzter wrote: »
    Airwire any good, tuxy ?

    I'm not with them as I was stupid enough to sign a contract with Eir before I had even heard of airwire. They get many glowing reports on here. I've never heard a single bad word about them.


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    #7773
    fritzelly
    Registered Users Posts: 17,519 ✭✭✭✭fritzelly


    aymzter wrote: »
    Can only get satellite broadband with Digiweb... unfortunately :(

    Says who? I'm not sure you are looking in the right place, if you can currently get FTTH then Digiweb can supply it, or Airwire or a multitude of other companies if they service your area for the support part - some only operate within their own geographic area but no reason they cannot resell it anywhere in the country


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    #7774
    aymzter
    Registered Users Posts: 34 ✭aymzter


    tuxy wrote: »
    I'm not with them as I was stupid enough to sign a contract with Eir before I had even heard of airwire. They get many glowing reports on here. I've never heard a single bad word about them.

    Cheers tuxy - have been in touch with them & looks like they may be best option for me....


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    #7775
    aymzter
    Registered Users Posts: 34 ✭aymzter


    fritzelly wrote: »
    Says who? I'm not sure you are looking in the right place, if you can currently get FTTH then Digiweb can supply it, or Airwire or a multitude of other companies if they service your area for the support part - some only operate within their own geographic area but no reason they cannot resell it anywhere in the country

    Says digiweb....


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    #7776
    fritzelly
    Registered Users Posts: 17,519 ✭✭✭✭fritzelly


    aymzter wrote: »
    Sorry to sound thick (!?!) whats an ARD key !

    Every property has an ARD key (address key from pre eircode times) - its just a number to identify every property in OE's DB, for linking to exchanges, cabs etc


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    #7777
    fritzelly
    Registered Users Posts: 17,519 ✭✭✭✭fritzelly


    aymzter wrote: »
    Says digiweb....

    You can definitely get FTTH? If so get back on to them.


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    #7778
    tuxy
    Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    aymzter wrote: »
    Says digiweb....

    Does it show as available if you put your eircode in here?
    https://www.airwire.ie/index.php/avail
    Airwires list are kept up to date so if you're not on there then you have a bigger problem that may need to be sorted by open eir. Airwire may be able to talk to open eir on your behalf if these has been a mistake made when listing your house.


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    #7779
    tsue921i8wljb3
    Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    aymzter wrote: »
    Says digiweb....

    I thought Digiweb were nationwide on open eir. Maybe they are not. What does this say if you enter your Eircode?

    https://digiweb.ie/broadband-checker/


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    #7780
    aymzter
    Registered Users Posts: 34 ✭aymzter


    fritzelly wrote: »
    Says who? I'm not sure you are looking in the right place, if you can currently get FTTH then Digiweb can supply it, or Airwire or a multitude of other companies if they service your area for the support part - some only operate within their own geographic area but no reason they cannot resell it anywhere in the country

    According to all the searches, I can’t get FTTH (despite being 100m from cabinet) but can only get FTTC... up to 25MB

    No idea why (?) was hoping some of you guys who know so much more than me could help explain why (or not) ?


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    #7781
    aymzter
    Registered Users Posts: 34 ✭aymzter


    fritzelly wrote: »
    Every property has an ARD key (address key from pre eircode times) - its just a number to identify every property in OE's DB, for linking to exchanges, cabs etc

    Thanks fritzelly...how do I find my ARD key (sorry to sound thick ! Moving to Kinsale from Belfast and still trying to get up to speed...please bear with me !)

    Any help Very gratefully received :)


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    #7782
    tsue921i8wljb3
    Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    aymzter wrote: »
    According to all the searches, I can’t get FTTH (despite being 100m from cabinet) but can only get FTTC... up to 25MB

    No idea why (?) was hoping some of you guys who know so much more than me could help explain why (or not) ?

    Sounds like you are in an urban area. The majority of open eir FTTH is in rural areas on the outskirts of towns and villages.


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    #7783
    tuxy
    Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    Ah yes I remember now, you're in Kinsale town which currently has no FTTH. Even though there is a cabinet 100m away that may not be the one your house is connected to unfortunately.

    Edit: actually if it says up to 25mb that could mean you are connected to an exchange that only has ADSL2+ but I would be surprised if that was the case in Kinsale.


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    #7784
    fritzelly
    Registered Users Posts: 17,519 ✭✭✭✭fritzelly


    aymzter wrote: »
    According to all the searches, I can’t get FTTH (despite being 100m from cabinet) but can only get FTTC... up to 25MB

    No idea why (?) was hoping some of you guys who know so much more than me could help explain why (or not) ?

    FTTH needs connection to an exchange (some exchanges can be cabinets but different from what you are talking about)
    Digiweb still do FTTC do they not?


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    #7785
    Gonzo
    Moderators, Science, Health & Environment Moderators Posts: 16,893 Mod ✭✭✭✭Gonzo


    I would have switched to Digiweb long ago as they have a good price and great modem, but their 1TB data limit is a total deal breaker. It was bad having this limit in 2017, here we are in 2019 and the same limit is still there.


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    #7786
    fritzelly
    Registered Users Posts: 17,519 ✭✭✭✭fritzelly


    tuxy wrote: »
    Ah yes I remember now, you're in Kinsale town which currently has no FTTH. Even though there is a cabinet 100m away that may not be the one your house is connected to unfortunately.

    Edit: actually if it says up to 25mb that could mean you are connected to an exchange that only has ADSL2+ but I would be surprised if that was the case in Kinsale.

    Shoulda recognised the name, that line could be going all round the streets before it hits the cab, might not even be connected to that cab but another further away - 25mb is not the worst in the world, plenty enough for most things.
    See what the eir rep says about the address.


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    #7787
    aymzter
    Registered Users Posts: 34 ✭aymzter


    tuxy wrote: »
    Does it show as available if you put your eircode in here?
    https://www.airwire.ie/index.php/avail
    Airwires list are kept up to date so if you're not on there then you have a bigger problem that may need to be sorted by open eir. Airwire may be able to talk to open eir on your behalf if these has been a mistake made when listing your house.
    No, Airwire shows VDSL available, not FTTH...I was just wondering why not FTTH, given proximity to cabinet (but I don’t even know if distance is a factor !) im hoping you guys can advise cos I (really !) have no idea....

    My head is pickled :(


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    #7788
    fritzelly
    Registered Users Posts: 17,519 ✭✭✭✭fritzelly


    aymzter wrote: »
    No, Airwire shows VDSL available, not FTTH...I was just wondering why not FTTH, given proximity to cabinet (but I don’t even know if distance is a factor !) im hoping you guys can advise cos I (really !) have no idea....

    My head is pickled :(

    Then VDSL is all you can get unfortunately - you cannot get a line moved period


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    #7789
    aymzter
    Registered Users Posts: 34 ✭aymzter


    Dominique Loud Waistband wrote: »
    I thought Digiweb were nationwide on open eir. Maybe they are not. What does this say if you enter your Eircode?

    https://digiweb.ie/broadband-checker/
    Thabks for your reply, Navi...

    It says “satellite broadband, up to 20MB”

    Even though I’m in a “blue area” according to NBP


  • Options
    #7790
    fritzelly
    Registered Users Posts: 17,519 ✭✭✭✭fritzelly


    aymzter wrote: »
    Even though I’m in a “blue area” according to NBP

    Doesn't necessarily mean you can get FTTC tho, many areas where old lines exist to the exchange


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    #7791
    aymzter
    Registered Users Posts: 34 ✭aymzter


    Dominique Loud Waistband wrote: »
    Sounds like you are in an urban area. The majority of open eir FTTH is in rural areas on the outskirts of towns and villages.

    Yeah - in urban area, Kinsale town...

    But yet neighbours just 100m from me are getting FTTH

    It’s all very disjointed - no ?


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    #7792
    tuxy
    Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    aymzter wrote: »
    No, Airwire shows VDSL available, not FTTH...I was just wondering why not FTTH, given proximity to cabinet (but I don’t even know if distance is a factor !) im hoping you guys can advise cos I (really !) have no idea....

    My head is pickled :(

    Yes no FTTH at all in Kinsale, no predicated date on it being installed in that town either.
    If you are that close to the cabinet and can order VDSL from Airwire it should be a good service. If I was you I'd give them a call tomorrow.


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    #7793
    fritzelly
    Registered Users Posts: 17,519 ✭✭✭✭fritzelly


    aymzter wrote: »
    Yeah - in urban area, Kinsale town...

    But yet neighbours just 100m from me are getting FTTH

    It’s all very disjointed - no ?

    FTTH or FTTC? Getting confused


  • Options
    #7794
    aymzter
    Registered Users Posts: 34 ✭aymzter


    tuxy wrote: »
    Ah yes I remember now, you're in Kinsale town which currently has no FTTH. Even though there is a cabinet 100m away that may not be the one your house is connected to unfortunately.

    Edit: actually if it says up to 25mb that could mean you are connected to an exchange that only has ADSL2+ but I would be surprised if that was the case in Kinsale.

    Thanks tuxy - any idea how I find out which exchange I’m connected to ?

    Moving from Belfast & this is all new to me, so sorry for daft questions (!)


  • Options
    #7795
    tuxy
    Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    aymzter wrote: »
    Yeah - in urban area, Kinsale town...

    But yet neighbours just 100m from me are getting FTTH

    It’s all very disjointed - no ?

    They don't have FTTH they have FTTC that some providers call fiber even though it's copper to the home. Some of the less scrupulous companies(Eir) like to confuse things.


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    #7796
    aymzter
    Registered Users Posts: 34 ✭aymzter


    fritzelly wrote: »
    FTTH needs connection to an exchange (some exchanges can be cabinets but different from what you are talking about)
    Digiweb still do FTTC do they not?

    Not for my address, unfortunately :(


  • Options
    #7797
    tsue921i8wljb3
    Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    aymzter wrote: »
    Thabks for your reply, Navi...

    It says “satellite broadband, up to 20MB”

    Even though I’m in a “blue area” according to NBP

    You need to find out if your new premises has a phone line installed. If it has you should be able to order FTTC (VDSL) on it. If it doesn't you should be able to order a new phone line in order to get FTTC. In both instances the speed available will depend on the length of the line to the exchange or cabinet.

    You'll have to forget about FTTH for now I'm afraid.


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    #7798
    tuxy
    Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    aymzter wrote: »
    Thanks tuxy - any idea how I find out which exchange I’m connected to ?

    Moving from Belfast & this is all new to me, so sorry for daft questions (!)

    You should be connected to that cabinet near you which is the important thing as a fast fibre line will go from the exchange to that cab. There usually is no way to know for sure what speed you will get until a line is live but airwire may be able to give you a prediction on speed.


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    #7799
    aymzter
    Registered Users Posts: 34 ✭aymzter


    fritzelly wrote: »
    FTTH needs connection to an exchange (some exchanges can be cabinets but different from what you are talking about)
    Digiweb still do FTTC do they not?

    Not for my address, unfortunately - although it could be that my Eircode not currently on OpenEir / Eir database (!). Still working on that too....


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    #7800
    aymzter
    Registered Users Posts: 34 ✭aymzter


    tuxy wrote: »
    You should be connected to that cabinet near you which is the important thing as a fast fibre line will go from the exchange to that cab. There usually is no way to know for sure what speed you will get until a line is live but airwire may be able to give you a prediction on speed.

    Thanks (again !) tuxy - I have Airwire on the case &, like you, they have said that they should be able to get me better speeds that 24MB (!)


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    #7801
    tuxy
    Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    aymzter wrote: »
    Not for my address, unfortunately - although it could be that my Eircode not currently on OpenEir / Eir database (!). Still working on that too....

    You don't need to work on anything. Just contact an isp and let them sort it out.
    open eir owns the network and all providers contact them, it's not expected for a customer to have to contact them.

    eir is also a provider but they do not get preference even on the open eir network, it's a completely seperate division of the company. They are best avoided as they have very poor customer service.


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