Eir rural FTTH thread II

Andy From Sligo

E46Dream wrote: »

Yeah it's an old and slow PC I wonder is that the problem or should it be capable?

I was using speedtest.net and used Carlow blacknight server.

if its old and slow PC you should still get an accurate near 300 download , on hard wired ethernet connection especially if your PC/Laptop has a gigabit LAN card inside it , even if its old .. its just that if you do get your 300mbps download you will have a scenario of Inrenet being great speed but the actual age/underpower of your PC components will slow things down still, possibly as its reading writing to the hard drive (SSD disk is a great upgrade for an old PC because of quicker read write and more ram... normally old processor can slow down things but if you got around 2ghz or more processor shouldnt be too bad - but thats really where bottleneck could be - great internet slowed down by old pc/laptop

but as I say , in theory you could have an old win 7 PC and as long as it has a gigabit LAN card and your hard wiring it to router when doing test and your using a good server and a good speedtest checker (try it on firefox and not chrome) and your ISP is working right then you should be reaching 300mbps ... your upload speed looks about right

I have 150mbps package and found the best speedtest checker at the moment to be :
https://broadbandspeedtest.ie/
it checks jitter too
but the guage goes up to 250mbps - I dont know what it would do with a 300mbps package, maybe the gauge would change and go up to 500mbps - I dont know, I havent got 300mbps

tuxy

oscarBravo wrote: »

Yes. That's the problem.

Can probably be confirmed if CPU is maxed out while running the test.

Andy From Sligo

tuxy wrote: »

Well if your phone is getting higher speed than your laptop wired at 1Gps then there is some issue with the laptop that needs to be resolved.

If it's a Dell make sure SmartByte is not installed.
If it's another brand there could be some software causing issues.

I believe some browsers are better at running speedtest than others.
Also have task manager open while running speed test, if your CPU is hitting 100% that's going to cause problems.

ah yeah I keep forgetting about that DELL SmartByte software crap

that can cause problems for sure.

if CPU is maxing out in task manager whilst your in there then end task as many things as you can in task manager - the more programs that are running the more they are using your CPU and RAM ... end task things like skype and anything else thats running in the tray next to your clock bottom right hand side of the screen - sometimes even antivirus programmes can be using up your processor resources , end any realtime virus scans they are performing to give you more resources back to test your speeds

Andy From Sligo

rob808 wrote: »

The lan light on but not blinking I went into my xbox I get ip address and subnet mask but the Gateway blank.

and would this post help you rob what marting posted about the PPPOE settings

https://www.boards.ie/vbulletin//showpost.php?p=109268054&postcount=6957

It looks like the The pppoe username is unique and preconfigured in the router they ship

and - The pppoe password is the login password for the Fritz!Box we supply the customer. That can be found on the sticker or the leaflet in the box

I should imagine the rest is DHCP ? - unless its a fixed ip address




- was just a thought because I thought you said you messed with the PPPOE settings and password as well - if not, as Navi said it might not be something on your end and that airwire should be able to sort you out if you ring them tomorrow (Sat) morning

AirBiscuit

Andy From Sligo wrote: »

My FTTH seems to be playing silly buggers tonight. Speedtest starting off at 120mbps and then tailing off to 50mbps and down to 30mbps. Very unstable. Hasn't done that before. It's lashing down outside I know and my sky keeps going choppy , saying cannot receive signal I know that's a completely different thing and that's the rain on the lnb of the sky dish but bad rain shouldn't affect FTTH fibre really should it?

Right. It's an old post I know, but I want to highlight to you Andy (in a calm way so you won't use me being mean as an excuse to disregard what I say), the differences between advertised speed (AC is always almost a gigabit, N is always 300Mbps, G always 54Mbps etc.) and reality.

Caveats to everyone else reading: I'm far from a networking expert. I have a bachelors in Computer Science (but only did Systems and Networking for 1 year almost a decade ago, so I've forgotten the majority of it) so this will look like the blind leading the blind:

My bedroom is the single closest room in the house to the router. No matter where I am in my room, I'm never more than 3 metres away from it, but with the caveat that there's always a 10cm concrete block wall between me and it.

In my experience, going into network connections on windows and clicking properties, it will ALWAYS report the speed at (in your case) 300Mbps. This is wrong. That's the best possible speed of 802.11n, 98% of the time it won't be your actual bandwidth. Even right now, looking at the "Fritz!App WLAN" app (Which is what you should be using to test your phone in particular's bandwidth to the router only) on my phone which has 802.11ac (The 5GHz variant of Wifi), it is only on the 2.4GHz band because the fritzbox told it to, and only has a speed of 80Mbps.


That doesn't mean my FTTH connection at large is running at almost half speed, it means my wireless link doesn't have the necessary strength to get/give the full signal, so my bandwidth will only be a fraction of the possible max. When my phone is close to the router, I have a 2.4GHz bandwidth of over 180Mbps, which is more than I even get from Westnet.
That alone, is why wireless "speedtests" are useless for measuring your actual internet speed

You need to do some sanity checking as well if you want to get a proper wireless result. Some setup will be needed: You need "iperf -s" running on a computer connected directly ONLY to the router with a decent cable. Also, and iperf client on your phone (Navi suggested this to me, and the results seem about right)

1. Leave the phone in the exact same place without moving it
2. Do a speedtest.net test (you use all kinds of speed testing websites despite being told at least half a dozen times that anything besides speedtest.net test to Airwire or Blacknight will give you skewed or biased results by the respective operators, so please stop)
3. Without moving the phone, Open Magic iperf and type in -c 192.168.178.xxx, with xxx being the local IP of the computer running iperf -s which you can check in the fritzbox webpage under "Home Network > Network" and then looking for the name of the computer.
4. This will give you an ACTUAL WIRELESS BANDWIDTH, which you should then compare to the speedtest i.e. if the speedtest.net result was only 70Mbps and iperf reported abotu 70Mbpps, then that is a limitation of the WIRELESS and not your phone.

Here are 2 results on 5GHz and one on 2.4GHz, despite only moving the phone less than a meter after the first tests.



The internet connection was stable at about 147Mbps the whole time


If you need help doing any of that then I'll help you tomorrow if I have time.


If you ignore all this then I'll just treat you like the rest, knowing I tried.

Andy From Sligo

AirBiscuit wrote: »

Right. It's an old post I know, but I want to highlight to you Andy (in a calm way so you won't use me being mean as an excuse to disregard what I say), the differences between advertised speed (AC is always almost a gigabit, N is always 300Mbps, G always 54Mbps etc.) and reality.

Caveats to everyone else reading: I'm far from a networking expert. I have a bachelors in Computer Science (but only did Systems and Networking for 1 year almost a decade ago, so I've forgotten the majority of it) so this will look like the blind leading the blind:

My bedroom is the single closest room in the house to the router. No matter where I am in my room, I'm never more than 3 metres away from it, but with the caveat that there's always a 10cm concrete block wall between me and it.

In my experience, going into network connections on windows and clicking properties, it will ALWAYS report the speed at (in your case) 300Mbps. This is wrong. That's the best possible speed of 802.11n, 98% of the time it won't be your actual bandwidth. Even right now, looking at the "Fritz!App WLAN" app (Which is what you should be using to test your phone in particular's bandwidth to the router only) on my phone which has 802.11ac (The 5GHz variant of Wifi), it is only on the 2.4GHz band because the fritzbox told it to, and only has a speed of 80Mbps.


That doesn't mean my FTTH connection at large is running at almost half speed, it means my wireless link doesn't have the necessary strength to get/give the full signal, so my bandwidth will only be a fraction of the possible max. When my phone is close to the router, I have a 2.4GHz bandwidth of over 180Mbps, which is more than I even get from Westnet.
That alone, is why wireless "speedtests" are useless for measuring your actual internet speed

You need to do some sanity checking as well if you want to get a proper wireless result. Some setup will be needed: You need "iperf -s" running on a computer connected directly ONLY to the router with a decent cable. Also, and iperf client on your phone (Navi suggested this to me, and the results seem about right)

1. Leave the phone in the exact same place without moving it
2. Do a speedtest.net test (you use all kinds of speed testing websites despite being told at least half a dozen times that anything besides speedtest.net test to Airwire or Blacknight will give you skewed or biased results by the respective operators, so please stop)
3. Without moving the phone, Open Magic iperf and type in -c 192.168.178.xxx, with xxx being the local IP of the computer running iperf -s which you can check in the fritzbox webpage under "Home Network > Network" and then looking for the name of the computer.
4. This will give you an ACTUAL WIRELESS BANDWIDTH, which you should then compare to the speedtest i.e. if the speedtest.net result was only 70Mbps and iperf reported abotu 70Mbpps, then that is a limitation of the WIRELESS and not your phone.

Here are 2 results on 5GHz and one on 2.4GHz, despite only moving the phone less than a meter after the first tests.



The internet connection was stable at about 147Mbps the whole time


If you need help doing any of that then I'll help you tomorrow if I have time.


If you ignore all this then I'll just treat you like the rest, knowing I tried.

no, honestly thanks for your reply I really do appreciate it - but my mind is blown now with all that - I have always hated working with networking (and more than likely on purpose avoided networking over the years) and thankfully in my day to day running of my computer repairs just involves home PC's and laptops and no busineses now (I leave that to the like of a specialist in Sligo called Compupac over the years) I have just got by with repairing the things (virus/malware removal) formatting computers putting them back to factory defaults , making computers run faster, upgrading ram memory and hard drives , replacing laptop screens and keyboards and replacing sockets , backing up and recovering files - that keeps me busy enough in my line of work. Only know very basics of networking and too long in the tooth to start learning about it all .

Apologies if I have given false information then , not my intention. I suppose the general rule is to not give out advice on here I suppose on something I dont 100% know I am talking about and just leave it up to more knowlegable folk on here .. just sometimes someone asks a question and if it gets no answer or a long time getting an answer i am sort of like itching to chip in and reply to see if I can help .

Thanks again though for the explanation though AirBiscuit - i am sure if I understood all that , that it would be very helpful

E46Dream

That was like reading Spanish to me lol. Ok so I've switched to 5g now and I'm about a metre from the router which is Eir's F2000 and I'm consistently getting in around 194mbps to 210mbps on phone wifi speedtest. I think that's pretty alright for wifi right?

I had my laptop plugged in by ethernet yesterday and done a speedtest to Carlow blacknight and that showed 175mbps for some reason even though it was wired?

I'm maybe being paranoid about not getting my full speed but I have to say wow it's a different world compared to my old broadband. I've gone from somewhere between 1mbps to 10mbps and now to 195 to 210mbps lol.

Oh and also I'd like to strengthen my coverage throughout the house as at the other end of the house doesn't seem to be too strong of a signal. I was looking at BT's mesh system from PC world what's you guys opinion on these or even suggest me a better option to replace the F2000 router.

alec76

E46Dream wrote: »

BT's mesh system from PC world what's you guys opinion on these or even suggest me a better option to replace the F2000 router.

Solid choice on BT MESH. It won’t replace F2000 though. You just disable wi fi on F2000 and plug BT Mesh to one of the f2000 lan ports. BT mesh won’t shift 300 mbit around the house, backhaul is the bottle neck (150-200 mbit/s max with the 3 Discs , you’ll get better speeds with 2 discs IMO)
If you want to replace f2000 for good ,take a look at Netgear Orbi RBK53/RBK50 Twice the price though

rob808

I got it working Airwire was brilliant help me out rang me back and all.Thanks martinl for the help would recommend Airwire to anybody.

There customers support excellent got through straight away unlike Eir 30mins and terrible music .

Andy From Sligo

rob808 wrote: »

I got it working Airwire was brilliant help me out rang me back and all.Thanks martinl for the help would recommend Airwire to anybody.

There customers support excellent got through straight away unlike Eir 30mins and terrible music .

Glad you got it sorted ok . Was it a simple solution in the end?
Was it a setting on your modem router that had to be changed or did airwire have to do something on their side? , It might help others who come on here and see your posts and have the same problem when switching providers

Andy From Sligo

E46Dream wrote: »

.....
Oh and also I'd like to strengthen my coverage throughout the house as at the other end of the house doesn't seem to be too strong of a signal. I was looking at BT's mesh system from PC world what's you guys opinion on these or even suggest me a better option to replace the F2000 router.

Have you the router placed as centrally as you can in the middle of the house and up off the floor as high up as possible and away from a window and away from cordless phones and walls which may have metal in them?

Wireless routers have their signals radiating out of their edges and top and bottom. If you have router on a floor (especially a concrete/tiled one) your loosing the WiFi signal coming out of the bottom of the router, if you have it place by the window your WiFi signals could be going out in that direction, if you have a cordless phone or wireless doorbell I think they work on 2.4ghz so they can all fight for a channel with your router especially if you are using the 2.4ghz on the f2000

If you could get that f200 positioned in the middle of the house and away from router, you might not even have to get a mesh system or more powerful WiFi router? It might be able to reach the whole house, just a thought like. You could try that first maybe?

rob808

Andy From Sligo wrote: »

Glad you got it sorted ok . Was it a simple solution in the end?
Was it a setting on your modem router that had to be changed or did airwire have to do something on their side? , It might help others who come on here and see your posts and have the same problem when switching providers

I change user name on the router but the manual from fritzbox 7530 wasn't much help but got it sort Airwire were very helpful glad I got it sort Eir would had being a nightmare to deal with lol.

Andy From Sligo

rob808 wrote: »

I change user name on the router but the manual from fritzbox 7530 wasn't much help but got it sort Airwire were very helpful glad I got it sort Eir would had being a nightmare to deal with lol.

ah right i see , thanks.

yep, never been with Eir as a customer. its the same with loads of companies (well the big ones anyway) years ago I was with UTVinternet on ADSL and they seemed pretty good , if I had a problem they would answer support phone calls relatively quickly say like within 5 minutes on hold with music and then a person would answer and they were Irish support guy and they were pretty good.

and then Utvinternet went and Vodafone at home took over the utvinternet customers , and when i used to try ringing technical support over the phone it was pretty dire, on hold for over an hour sometimes and then sometimes just rung off and had to ring back and get back in the queue from the start and then i think at that time they used an Indian technical support and so if you did get through there was this kind of language barrier so it was all a nightmare trying to ring tech support and get anywhere. I thin Eir have now brought their tech support back to Ireland now but still hear of people being on hold for around an hour and then giving up sometimes.

I am with Digiweb now for my FTTH and havent had to phone them for anything at the moment since I have had it (installed around 12July) so I dont really know , but it feels like they would be good to deal with. It was so quick from ordering it to having it installed so they must have put it through quickly and people do say these smaller ISPs are better to deal with. - maybe the bigger ones have so many subscribers that if they started loosing customers it wouldnt phase them but maybe because the smaller ones rely on their subscribers maybe thats why they treat them better.

Good you god it sorted though, you were panicking a bit there for a while wasnt ye ? - it gets you like that though, especially if you think your doing everything alright and still cannot get it connected. infuriating isnt it.

rob808

Andy From Sligo wrote: »

ah right i see , thanks.

yep, never been with Eir as a customer. its the same with loads of companies (well the big ones anyway) years ago I was with UTVinternet on ADSL and they seemed pretty good , if I had a problem they would answer support phone calls relatively quickly say like within 5 minutes on hold with music and then a person would answer and they were Irish support guy and they were pretty good.

and then Utvinternet went and Vodafone at home took over the utvinternet customers , and when i used to try ringing technical support over the phone it was pretty dire, on hold for over an hour sometimes and then sometimes just rung off and had to ring back and get back in the queue from the start and then i think at that time they used an Indian technical support and so if you did get through there was this kind of language barrier so it was all a nightmare trying to ring tech support and get anywhere. I thin Eir have now brought their tech support back to Ireland now but still hear of people being on hold for around an hour and then giving up sometimes.

I am with Digiweb now for my FTTH and havent had to phone them for anything at the moment since I have had it (installed around 12July) so I dont really know , but it feels like they would be good to deal with. It was so quick from ordering it to having it installed so they must have put it through quickly and people do say these smaller ISPs are better to deal with. - maybe the bigger ones have so many subscribers that if they started loosing customers it wouldnt phase them but maybe because the smaller ones rely on their subscribers maybe thats why they treat them better.

Good you god it sorted though, you were panicking a bit there for a while wasnt ye ? - it gets you like that though, especially if you think your doing everything alright and still cannot get it connected. infuriating isnt it.

yea It was setup for me but I didn't connect it up right. Then I thought might be something to do with router and change the user name but Airwire told me what I had done and fix it .it was me just being silly lol.

randombar

If anyone has this set up with the ubiquity edge router could they send me a pm.

Changed the defaults in the router as per post

http://blog.conorwalsh.net/?p=70

But when I connect eth1 to the cable coming from the fibrebox and plug a comp into another port then nothing.

I'm wondering does disabling the eth0 as per post have anything to do with it.

Thanks in advance

Gary

Marlow

Gary ... which provider?

There are differences !

And there sre over 10 providers now offering this service.

/M

randombar

Marlow wrote: »

Gary ... which provider?

There are differences !

And there sre over 10 providers now offering this service.

/M

Sorry.

Eir is the provider (God awful so far)

tuxy

I use a unifi USG with Eir
I set it up using the GUI but I can probably ssh in and check config setting in EdgeOS if I'm told what commands to run.
It should be simple enough all I remember doing was setting the WAN port to DHCP and VLAN ID: 10

Cyrus

GaryCocs wrote: »

If anyone has this set up with the ubiquity edge router could they send me a pm.

Changed the defaults in the router as per post

http://blog.conorwalsh.net/?p=70

But when I connect eth1 to the cable coming from the fibrebox and plug a comp into another port then nothing.

I'm wondering does disabling the eth0 as per post have anything to do with it.

Thanks in advance

Gary

I have a usg too but had an edge router before

Should the ont not connect to eth0

randombar

Cyrus wrote: »

I have a usg too but had an edge router before

Should the ont not connect to eth0

Sorry I meant eth0. Configures fine. But when I add the new wan and disable the existing eth0 I have to reset to get into it again.

Cyrus

GaryCocs wrote: »

Sorry I meant eth0. Configures fine. But when I add the new wan and disable the existing eth0 I have to reset to get into it again.

Why disable eth 0?

randombar

I've created a new VLAN on the eth0 port so should I not disable what's attached to that port already?

Marlow

GaryCocs wrote: »

I've created a new VLAN on the eth0 port so should I not disable what's attached to that port already?

If you disable eth0, then you disable the vlan with it. The vlan interface is a virtual interface, that depends on eth0 being active. So you're just sabotaging yourself.

/M

Airwire: MartinL

We have updated the database for OpenEIR FTTC/FTTH today.

It can be found at https://www.airwire.ie/avail

alec76

Vodafone offering free installation for OpenEir FTTH right now
150 Mbit €25 for 6 month , €50 after
300 Mbit €25 for 6 month,€60 after
12 month contact.
1 TB FUP

Supertoucher

Thanks - it's useful as i'm trying to draw up a comparison but some ISP's won't display pricing unless you go through the availability checker (which wont work for me as my area doesn't go live until the 7th).


I think Sky and Eir's current promotions end within the next 24-48 hours FYI

tuxy

alec76 wrote: »

Vodafone offering free installation for OpenEir FTTH right now
150 Mbit €25 for 6 month , €50 after
300 Mbit €25 for 6 month,€60 after
1 TB FUP

Is this with an 18 month contract?
Not a bad offer if they don't enforce the FUP.

alec76

tuxy wrote: »

Is this with an 18 month contract?
Not a bad offer if they don't enforce the FUP.

12 month contract.
Not sure about enforcing .
Took a risk , went with Eir . €150 installation, no caps, 300 Mbit for €41

Andy From Sligo

shame they place the 1TB cap in the offer in the first place - I must say when they advertise 'unlimited/no caps" it seems more appealing to go with them.. but I suppose all of them have some kind of FUP (even if its written in tiny writing in the contract you sign) , they are going to have to really otherwise some people would abuse the service more than others

I paid 49eur installation (installation offer finishes today) with Digiweb and 55eur P/M 150mbps 12mo contract

CORRECTION: the 49eur Installation fee offer finished yesterday 30th July 2019 - (strange seeing as there are 31 days in July) well that's what it says on their website

tuxy

I don't believe Eir or Airwire have an FUP in their contract currently.

Digiweb have a 1TB FUP
https://digiweb.ie/fair-usage-policy/

No idea if it's enforced.