Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Eir rural FTTH thread II

Options
1…337338339340341343»

Comments

  • Options
    #10262
    kazoo106
    Registered Users Posts: 504 ✭✭✭kazoo106


    They ABSOLUTELY should not have taken your neighbours eircode to place an order - this is against openeir policy.


  • Options
    #10263
    tuxy
    Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    kazoo106 wrote: »
    They ABSOLUTELY should not have taken your neighbours eircode to place an order - this is against openeir policy.

    Yes, this will cause awful problems but the sales person will still get their commission.
    EletricMan wrote: »
    Anyone been through this on new build with a new eircode? The job itself is simple the pole is directly outside my house with a roped duct into the house and it has one of the firbe joint boxes on the top of the pole.

    I think there is a process for new builds to be added and it is sometimes possible. Eir retail are not the company I want to be reliant on for this though.


  • Options
    #10264
    EletricMan
    Registered Users Posts: 248 ✭✭EletricMan


    kazoo106 wrote: »
    They ABSOLUTELY should not have taken your neighbours eircode to place an order - this is against openeir policy.

    Okay, how do I get FTTH so when my eircode doesn't work?


  • Options
    #10265
    Gonzo
    Moderators, Science, Health & Environment Moderators Posts: 16,888 Mod ✭✭✭✭Gonzo


    tuxy wrote: »
    Do open eir offer a business product with higher upload like siro do?
    If they did would everyone be happy?

    I had a look through their product sheets and for Business it looks mostly the same except for the 300meg plan.

    FTTH Home: 150/30.- 300/50. - 1000/100

    FTTH Business: 150/30. - 300/72. - 1000/100


  • Options
    #10266
    Marlow
    Registered Users Posts: 14,555 ✭✭✭✭Marlow


    Gonzo wrote: »
    FTTH Business: 150/30. - 300/72. - 1000/100

    Don't think those are commonly available currently.

    /M


  • Advertisement
  • Options
    #10267
    babi-hrse
    Registered Users Posts: 787 ✭✭✭babi-hrse


    What's going to happen next is a lad is going to call you and tell you he's on the way pull up outside the eircode on the job then tell you your house is not the eircode given then he's going to fail it for incorrect eircode and add correct eircode which will get sent back to provider and likely not go anywhere if your eircode isn't indexed which as a new build it wouldn't have been. It's a waiting game I'm afraid unless you can grab aholda a suit and see if they can make a special case. If the installer puts a line in for your neighbours address into your house your neighbour may not be able to get ftth as their line would be in your house.which would likely lead into knock on headaches of disconnecting you to give them their port back which then would leave you in contract for a service your not able to get and constant faults being flagged. Common sense doesn't exist in openeirs database.


  • Options
    #10268
    oscarBravo
    Technology & Internet Moderators Posts: 28,804 Mod ✭✭✭✭oscarBravo


    Gonzo wrote: »
    FTTH Business: 150/30. - 300/72. - 1000/100

    There's no 300/72 FTTH product available to order from open eir.


  • Options
    #10269
    tsue921i8wljb3
    Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    EletricMan wrote: »
    Okay, how do I get FTTH so when my eircode doesn't work?

    If your installation fails which sounds like it could happen then you could try these steps:

    https://www.boards.ie/vbulletin/showpost.php?p=111612208&postcount=10212


  • Options
    #10270
    Airwire: MartinL
    Company Representative Posts: 668 ✭✭✭Airwire: MartinL


    We have updated the database for OpenEIR FTTC/FTTH today.

    It can be found at https://www.airwire.ie/avail


  • Options
    #10271
    NabyLadistheman
    Registered Users Posts: 4,128 ✭✭✭NabyLadistheman


    Do we know what area's they are working on for FTTH? Cannot really tell form there roll-out map. I currently can get fibre between 20-70MB in Castlebar but its very inconsistent. I emailed them and the mailbox has been closed


  • Advertisement
  • Options
    #10272
    Marlow
    Registered Users Posts: 14,555 ✭✭✭✭Marlow


    Suarezistheman wrote: »
    Do we know what area's they are working on for FTTH? Cannot really tell form there roll-out map. I currently can get fibre between 20-70MB in Castlebar but its very inconsistent. I emailed them and the mailbox has been closed

    No ... your best bet is the Airwire checker. Once it shows "Available soon", it'll be a matter of months opposed to years.

    The fibrerollout map .. while being updated again ... is out by nearly 6 months. And I don't think they're going to give us a map for the urban rollout.

    /M


  • Options
    #10273
    jgbyr
    Registered Users Posts: 1,377 ✭✭✭jgbyr


    Marlow wrote: »
    No ... your best bet is the Airwire checker. Once it shows "Available soon", it'll be a matter of months opposed to years.

    Our area has been "Available Soon" now for 14 months approx. Fibre has been run but no DP's. They must have an issue.


  • Options
    #10274
    Supertoucher
    Registered Users Posts: 173 ✭✭Supertoucher


    jgbyr wrote: »
    They must have an issue.


    I think it's safe to say that they have a lot of "issues" :pac:


  • Options
    #10275
    oscarBravo
    Technology & Internet Moderators Posts: 28,804 Mod ✭✭✭✭oscarBravo


    Closing this thread because it has reached its size limit before the rollout was completed.

    The conversation continues here...


This discussion has been closed.
Advertisement