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new router

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  • 14-05-2018 3:39pm
    #1
    MyPeopleDrankTheSoup
    Registered Users Posts: 2,739 ✭✭✭


    hey,

    i signed up to eFibre, my records tell me installed [font=Arial, Helvetica, sans-serif]Jul 31, 2013. i still have the eircom f1000 router. it worked well but for last 6 months (since the price increase!) it's been dropping connection whenever it's not been used for a few hours. turning off and on fixes it but it's getting very annoying.[/font]


    [font=Arial, Helvetica, sans-serif]can i get the new f2000 router to see if that'll fix it?[/font]


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    #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    georgiecasey wrote: »
    hey,

    i signed up to eFibre, my records tell me installed [font=Arial, Helvetica, sans-serif]Jul 31, 2013. i still have the eircom f1000 router. it worked well but for last 6 months (since the price increase!) it's been dropping connection whenever it's not been used for a few hours. turning off and on fixes it but it's getting very annoying.[/font]


    [font=Arial, Helvetica, sans-serif]can i get the new f2000 router to see if that'll fix it?[/font]
    Hi georgiecasey, 

    I'm sorry to hear about the issues you are having with your service. 

    The best people to speak with is our support team on 1890 260 260, they'll be able to assist you there and issue a new modem if required. 

    Thanks 

    Tracey 


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