Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Unable to access My Eir - problem persisting for one year and counting

Options
  • 16-05-2018 9:14pm
    #1
    amjon.
    Registered Users Posts: 403 ✭✭


    Has anyone else had serious issues accessing my Eir. We are being persistently over charged and have no way of checking our bundle usage throughout the month as access to our account is impossible through the My Eir portal.

    Is this something any other Eir customers have come across?


Comments

  • Options
    #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    amjon. wrote: »
    Has anyone else had serious issues accessing my Eir. We are being persistently over charged and have no way of checking our bundle usage throughout the month as access to our account is impossible through the My Eir portal.

    Is this something any other Eir customers have come across?
    Hi amjon,

    I'm very sorry to hear of the issues you've been having.

    If you give our support team a call on 1901 they can have the issue looked into for you by our technical department.

    Thanks

    Thomas


Advertisement